Piotr Dylewicz
Entrepreneur / Process Improvement Specialist.
Kaźmierz
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking. Ready to help team achieve company goals. Successful Specialist in developing process improvement solutions resulting in better efficiency, safety and quality. Focused on reducing waste by implementing changes in processing. Driven to monitor performance improvements by developing metrics and tracking systems.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Business Owner
Self-employed
Poznań
03.2018 - Current
- Building a positive company image.
- Consulted with customers to assess needs and propose optimal solutions.
- Attracting individual and business clients for the installation of photovoltaic systems, heat pumps, and energy storage units.
- Assessing customers' needs and proposing optimal solutions.
- Trained and motivated b2b employees to perform daily business functions.
Sales Team Manager
SAP-PROPERTY Limited Liability Company (LLC).
Poznań
07.2012 - 02.2018
- Developing sales strategies and plans for real estate investments and supervising their implementation.
- Proposing marketing activities and overseeing their implementation.
- Searching for and acquiring buyers/tenants.
- Conducting effective presentations and commercial negotiations and finalizing sales/rental agreements for individual properties.
- Providing comprehensive customer service.
- Preparing sales reports and information about the course and results of sales, and presenting the results at board meetings.
- Managing the sales office and coordinating its work in terms of organization and execution.
Team Leader /Business Owner
Home Broker / Remax / Keller Williams / Self-employed
Poznań
04.2009 - 07.2012
- Creating my own team of agents and organizing their work.
- Providing training on sales skills and building relationships with clients.
- Offering training on a creative approach to marketing acquired property offers.
- Actively acquiring property sale/rental offers.
- Providing professional customer service in the real estate turnover sector.
- Monitoring the real estate market.
Process Management Specialist.
DnB Nord Bank Poland
Warsaw
11.2008 - 04.2009
- Defining the methodology for business process management.
- Selecting and implementing tools to support business process management.
- Providing process management training for middle, senior, and top-level management within the organizational structure.
- Managing teams responsible for optimizing business processes.
- Collaborating with consulting firms on business process management.
- Administering process modeling tools such as ARIS Easy Design/Toolset.
Senior Process Improvement Consultant.
Bank Zachodni WBK (Santander today)
Poznań/Wrocław
09.2005 - 11.2008
- Providing recommendations for streamlining key processes in the bank based on data analysis using Six Sigma methodology and Business Process Management System tools.
- Managing process/project teams focused on optimizing business processes from the customer's perspective.
- Conducting process management training.
- Implementing the Business Process Management System methodology in the area of loans for businesses.
- Participating in the implementation of a new IT platform and workflow for retail customer loan servicing.
- Creating a unified tool for presenting information on all available bank products (meeting the requirements of branch advisors).
Customer Advisor
Lukas Bank (Credit Agricole) / PKO Poland Bank
Poznań
10.2004 - 08.2005
- Selling units of participation in the PKO/CREDIT SUISSE Investment Fund
- Selling mortgage loans.
- Selling other banking products to individual and business clients.
Education
Master of Economics - Management And Marketing
Economic University.
Poznań, Poland 10.2001 - 06.2003
Bachelor of Science - Management
Poznan University of Management And Banking
Poznań, Poland 10.1998 - 06.2001
Skills
Negotiation
Relationship building
Coaching and mentoring
Operations management
Customer Relations
Staff Management
Project Management
Process improvement skills
Process improvement recommendations
Using tools to improve processes such as Ishikawa diagram, 5S, 5Why, VSM
Additional Information
- wskazane w ogłoszeniupracę. Dodatkowo zgadzam się na przetwarzanie przez pracodawcę danych osobowych zawartych w moim zgłoszeniu rekrutacyjnym dla celów przyszłych rekrutacji.
Accomplishments
- I collaborated/supervised a team of 9 people in implementing a project to improve the process of issuing debit and credit cards in a bank.
- I achieved a reduction in the cost of the debit/credit card issuance process by about 50%, shortening its duration from 16 to 4 days, also by identifying and eliminating bottlenecks.
- I was promoted to a manager position in a Warsaw-based company engaged in the construction and commercialization of real estate developments.
- I was one of the top real estate brokers at Remax company.
Certification
Prince2 Fundation
Hobbies
My hobbies include long-distance running, motorcycle riding, various sports activities, reading science fiction/fantasy books and listening good music.
Timeline
Business Owner
Self-employed
03.2018 - Current
Sales Team Manager
SAP-PROPERTY Limited Liability Company (LLC).
07.2012 - 02.2018
Team Leader /Business Owner
Home Broker / Remax / Keller Williams / Self-employed
04.2009 - 07.2012
Process Management Specialist.
DnB Nord Bank Poland
11.2008 - 04.2009
Senior Process Improvement Consultant.
Bank Zachodni WBK (Santander today)
09.2005 - 11.2008
Customer Advisor
Lukas Bank (Credit Agricole) / PKO Poland Bank
10.2004 - 08.2005
Master of Economics - Management And Marketing
Economic University.
10.2001 - 06.2003
Bachelor of Science - Management
Poznan University of Management And Banking
10.1998 - 06.2001