Summary
Overview
Work History
Education
Skills
Software
Certification
Achievement
Additional Information
Timeline
Generic
Pratap Tamot

Pratap Tamot

AM Sort Expert
Herlev,84

Summary

Passionate and driven professional with a deep love for the work. Motivated by a constant source of unwavering passion, I consistently deliver my best. Thrives on challenges and sets ambitious goals to provide clear direction. Committed to surpassing current achievements and reaching new heights of greatness. Results-oriented individual who regularly assesses progress towards goals and determines necessary steps to make them a reality. The pressure that comes with this responsibility is not only inspiring but also serves as a powerful motivator for the entire team.

Overview

12
12
years of professional experience
8
8
years of post-secondary education
7
7
Certifications
4
4
Languages

Work History

AM Sort Expert

DHL Aviation
04.2022 - Current
  • Cultivated strong working relationships with cross-functional teams, facilitating collaborative efforts to maintain safe and healthy workplace for all employees.
  • Worked closely with supervisors to create cohesive, high-performing team that consistently met or exceeded company objectives.
  • Enhanced employee morale through regular recognition of individual and team achievements, fostering culture of success and teamwork
  • Actively participated in continuous improvement efforts aimed at optimizing operational efficiency across all aspects of day-to-day business functions.
  • Coordinated with supervisors to balance staffing as workloads changed.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Collaborated with supervisors to develop contingency plans for unexpected staff absences or schedule changes.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

AM Sort Agent-First Choice Ambassador

DHL Aviation
09.2020 - 03.2022

Inbound Control:

  • Ensure that all ULD's should be arrived in facility with in time frame and processed smooth operation.
  • Proper use of different software to handle the shipments. Such as NMIV, VISTA, AHS, EXCEL, SHERLOCK, and NOTE.
  • All the prior destination ULD's should been prioritized using VISTA and updated manually in the NMIV and Excel Sheet.
  • Good communication with all the senior supervisor, supervisor and drivers.
  • Provide training to the agents in the Inbound.

Exception Handling:

  • Prior responsibility is to run the machine/belt all the time to run the process smoothly.
  • Ensure that all the shipments with issues will be fixed shortly and send it to the customers.
  • Proper use of different software to handle the shipments. Such as SHERLOCK, GEMA, MY DHL+, DCVS, ECIS, and ACA.
  • Provide training to the agents in Exception Handling.

First Choice Ambassador

  • Actively and proactively promote First Choice tools and techniques.
  • Be available for the team for questions, feedbacks and knowledge sharing.
  • To emphasize all the team members about the importance of Health & Safety in the workplace.
  • Secure correct handling of equipment and safety around the work area.
  • Assist the supervisor to prepare the training guidelines.
  • Assist the Health & Safety Representative for RCA analysis in connection with Health and Safety incidents.
  • Ensure that all the little or bigger improvement in the warehouse is valuable.

Breakfast Shift Leader

Hotel Scandic Palace
09.2016 - 03.2022
  • Received and processed stock into inventory management system.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team-building activities to enhance working relationships.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed team communications and information for meetings.
  • Used coordination and planning skills to achieve results according to schedule.
  • Managed team of employees and training and professional growth of employees.

Team Leader

A & S A/S
05.2018 - 07.2020
  • Contributed to interviewing process and made new hire recommendations.
  • Kept team activities in compliance with safety, regulatory and environmental guidelines.
  • Improved team efficiency and productivity by restructuring workflow and managing assignments.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.

Kitchen Assistant

Mester Service
08.2015 - 08.2016
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.

Sales Assistant

Dansk Supermarked A/S
02.2015 - 08.2015
  • Maintained records related to sales, returns and inventory availability.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Organized in-store promotions to increase awareness of new product lines.

Sales Associate

The Sultan Center
07.2013 - 12.2013
  • Tracked stock using company inventory management software.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained records related to sales, returns and inventory availability.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Education

Bachelor in International Sales And Marketing - Sales And Marketing

Zealand Academy of Technologies And Business
02.2018 - 08.2019

AP Graduate in Marketing Management - Marketing And Management

Zealand Institute of Business And Technology
02.2015 - 06.2017

Bachelor of Business Administration - Business Administration

Nobel College-Pokhara University
08.2006 - 10.2010

Skills

Performance Improvement

Time management

Supervision and leadership

Safety Processes and Procedures

Daily workflow improvement

Communication and Coordination

Team building and development

Stress management

Conflict resolution and Problem-solving

Meeting Management and Prioritization

Warehouse logistics and Operational efficiency

Adaptability and flexibility in fast paced environment

Software

Microsoft Office

SPSS

Accounting Package-TALLY

Certification

Public Relationship Management

Achievement

  • Nomination for the Employee of the year 2023-Copenhagen Hub, DHL Aviation
  • Nomination for the Employee of the year 2024-Copenhagen Hub, DHL Aviation

Additional Information

Mr. Santosh Dahal

Hotel Scandic Palace, Copenhagen

santosh.dahal@scandichotels.com|+4542370271


Mr. Haroon Rashid Saroya

DHL Aviation, Copenhagen

haroonrashid.saroya@dhl.com|+4522767108





Timeline

Basic Leadership Programme

05-2025

Dangerous Goods CAD 8

05-2024

DHL Feedback Model

01-2024

DHL Facilitattion course

10-2022

AM Sort Expert

DHL Aviation
04.2022 - Current

AM Sort Agent-First Choice Ambassador

DHL Aviation
09.2020 - 03.2022

Team Leader

A & S A/S
05.2018 - 07.2020

Bachelor in International Sales And Marketing - Sales And Marketing

Zealand Academy of Technologies And Business
02.2018 - 08.2019

Breakfast Shift Leader

Hotel Scandic Palace
09.2016 - 03.2022

Kitchen Assistant

Mester Service
08.2015 - 08.2016

Sales Assistant

Dansk Supermarked A/S
02.2015 - 08.2015

AP Graduate in Marketing Management - Marketing And Management

Zealand Institute of Business And Technology
02.2015 - 06.2017

Food Preparation Course

05-2014

Sales Associate

The Sultan Center
07.2013 - 12.2013

Public Relationship Management

05-2011

Customer Service Excellency

05-2011

Bachelor of Business Administration - Business Administration

Nobel College-Pokhara University
08.2006 - 10.2010
Pratap TamotAM Sort Expert