Hardworking Customer Service Professional experienced in hospitality, retail, and cleaning. Delivered high standards of service and maintained cleanliness while thriving in fast-paced environments. Focused on leveraging strong communication and teamwork skills to contribute positively in a new professional setting.
Hi, I’m
Pratima Chhetri
Student
Greve
Summary
Overview
1
Language
3
years of professional experience
Work History
Neils Brock Copenhagen Business College
Volunteer
03.2026 - Current
Job overview
- Organized educational workshops to enhance student engagement and learning experiences.
- Coordinated volunteer activities, ensuring alignment with educational programs and community outreach initiatives.
- Assisted in developing marketing materials to promote events and increase participation among students.
- Facilitated workshops, enhancing student engagement and fostering collaboration among diverse groups.
Lalucci Pizzeria
Receptionist & Kitchen Assistant
04.2025 - Current
Job overview
- Welcomed and assisted customers, took and managed food orders, prepared and served pizzas, and kept the kitchen clean and organized.
- Managed front desk operations, ensuring efficient guest check-in and appointment scheduling.
- Handled customer inquiries, providing accurate information about menu offerings and services.
- Coordinated reservations and special events, optimizing seating arrangements for maximum capacity.
Vinos Wine Bar
Cleaning Assistant
03.2025 - Current
Job overview
- Maintained clean, hygienic, organized environment throughout restaurant by following proper cleaning procedures and hygiene standards. Ensured all areas were well maintained and presentable, fostering a safe, welcoming atmosphere for customers and staff.
- Maintained cleanliness and organization of wine bar, ensuring a welcoming atmosphere for guests.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners, to uphold hygiene standards.
- Assisted in training new staff on proper cleaning protocols and safety measures.
DK Store
Sales Assistant
04.2024 - 09.2024
Job overview
- Assisted customers with product information, guiding suitable purchasing decisions to enhance their shopping experience. Operated the cash register, restocked shelves, organized merchandise, and maintained a clean and attractive shopping environment while delivering excellent customer service.
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring timely restocking of popular items.
- Processed transactions efficiently using POS systems, minimizing checkout delays.
Durbar Hotel
Waitress
01.2024 - 07.2024
Job overview
- Delivered friendly, efficient customer service in busy restaurant by taking orders, serving food and beverages, and ensuring pleasant dining experience for guests. Collaborated with kitchen staff to coordinate timely service and enhance customer satisfaction.
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to patrons.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
Education
Joseph Higher Secondary SchoolKathmandu, Nepal
Higher Secondary Education from +2 Science, Biology
08-2023
University Overview
GPA: 3.58
Neils Brock Copenhagen Business College Copenhagen
Bachelor of Arts from Global Operation And Supply Chain Management
04.2001
University Overview
Skills
Volunteer coordination
Event planning
Customer service
Time management
Problem-solving
Teamwork
Interpersonal skills
Timeline
Volunteer
Neils Brock Copenhagen Business College
03.2026 - Current
Receptionist & Kitchen Assistant
Lalucci Pizzeria
04.2025 - Current
Cleaning Assistant
Vinos Wine Bar
03.2025 - Current
Sales Assistant
DK Store
04.2024 - 09.2024
Waitress
Durbar Hotel
01.2024 - 07.2024
Neils Brock Copenhagen Business College
Bachelor of Arts from Global Operation And Supply Chain Management
04.2001
Joseph Higher Secondary School
Higher Secondary Education from +2 Science, Biology