PRECIOUS TATENDA TONGOGARA

• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.

Maintaining cleanness and tidiness of guests rooms, including making beds, vacuuming and dusting.

Stocked and replenishing bathrooms, ensuring guests had all necessities.

Respond to guests request and resolve complaints.

Collaborate with housekeeping team to ensure efficient and effective cleaning operations.