Summary
Overview
Work history
Education
Skills
Certification
Custom
References
Timeline
Generic

PRIVELAGE KUNAKA

Cork,Ireland

Summary

Experienced administrator with a strong background in administrative and HR functions, focused on improving workflow efficiency and ensuring compliance with data protection standards. Successfully managed high-volume tasks, coordinated logistics, and fostered effective communication across diverse teams. Proficient in Microsoft Office and SAP workflow processing, with demonstrated skills in problem-solving and client relationship management. Career history includes roles such as HR Administrator and Shop Deputy Manager, reflecting a dedication to operational excellence and customer service.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Office coordinator - Contract

CBRE
Little Island, Ireland
10.2024 - Current
  • Oversee reception area while fostering professional and inviting environment for all visitors.
  • Prioritised workload effectively resulting in increased productivity across t board.
  • Manage supplies to support colleagues’ workflow.
  • Enhance document processing efficiency using MS Office, MARS and SAP
  • Strengthen team cohesion through effective communication facilitation.
  • Manage high volume of daily administrative work, including filing, organising documentation, shipments, and deliveries, to increase productivity levels.
  • Organise global and local shipments for over 50 parcels weekly using SAP to support efficient logistics operations.
  • Handled sensitive information confidentially ensuring trust throughout all levels within the organisation.
  • Answer mails, emails, telephone calls, and in-person requests for service and information.
  • Liaised with external vendors and service providers to negotiate contracts and manage relationships.
  • Act as first point of contact in office facilitating welcoming environment.

HR Administrator -Contract

Baroc Management Company
Cork, Ireland
03.2024 - 10.2024
  • Successfully issued more than 1,500 employment contracts, surpassing deadlines by one week.
  • Facilitated HR department functions within diverse asset management company.
  • Handled extensive call volumes while scheduling meetings and managing logistics.
  • Evaluated new employee eligibility through thorough reference checks and permits.
  • Executed screening calls and pre-employment checks to resolve backlog issues.
  • Coordinated staff parties and ensured refreshments were available during meetings.
  • Delivered contracts via DocuSign with strict adherence to GDPR regulations.
  • Updated personnel information in Venue Compliance for over 19 companies.

Supervisor

Inver Fermoy Service Station
Fermoy, Ireland
07.2022 - 01.2024
  • Delivered outstanding customer service by managing over 100 customers each day while mentoring team members.
  • Accurately processed payments including cash, cheque, credit, and debit, minimising till discrepancies.
  • Supported checkout operations during busy periods by executing sales transactions promptly.
  • Regularly maintained work area cleanliness in accordance with company standards.
  • Sustained strong shop floor presence to engage with customers consistently.
  • Conducted thorough stockroom checks to assist customers in locating products.
  • Restocked and displayed merchandise following brand guidelines.
  • Efficiently handled sales, exchanges, and refunds to decrease customer wait times.

Production Associate

Alcon
Cork
06.2021 - 06.2022
  • Produced over 100 high-quality products per day by adhering to stringent standards and precise specifications.
  • Verified product quality to ensure compliance with required specifications.
  • Uphold superior standards of organisation and cleanliness ensuring safe workplace.
  • Selected and wore protective gear to minimise risk of injury.
  • Strictly followed company safety regulations, eliminating workplace accidents and incidents.
  • Utilised technical skills for efficient machine operation.
  • Assisted in training new hires, shared knowledge and expertise.

Shop Deputy Manager

Sean Graham Bookmakers
Fermoy, Cork
01.2019 - 06.2021
  • Ensured compliance with underage betting regulations by verifying official identification.
  • Generated precise end-of-shift reports for record-keeping and assessments.
  • Resolved customer complaints effectively, maintaining professionalism throughout interactions.
  • Worked alongside management to tackle challenges and improve service quality.
  • Evaluated employee performance to foster professional growth and development.
  • Upheld hygiene standards by maintaining orderly and clean workspaces.
  • Efficiently operated cash register during busy betting times, minimising errors.

General Operative

Silver Pail
Fermoy, Cork
03.2018 - 01.2019
  • Ensured exceptional quality standards by hand-finishing 300 ice cream products.
  • Facilitated smooth operations through timely reporting of machinery malfunctions.
  • Organised workspace effectively to enhance overall productivity.

Office Assistant

Rathbarry Stud
Castlelyons, Cork
02.2016 - 01.2017
  • Assisted over 50 customers daily, improving service delivery and client satisfaction.
  • Oversaw daily office operations, ensuring optimal equipment functionality.
  • Managed basic invoicing and mail distribution for office staff efficiency.
  • Addressed enquiries regarding standardised policies and procedures promptly.
  • Responded swiftly to telephone enquiries from clients, vendors, and customers.

Education

Human Resources Management - Business

Griffith College
Cork,Ireland

Skills

  • Data protection
  • Human resources, compliance, and implementation
  • Proficient in Microsoft Office
  • Facility supervision
  • File management and maintenance
  • Workflow coordination and efficiency improvement
  • Customer service engagement
  • Office administration and coordination
  • Problem-solving Analysis
  • Client relationship management
  • SAP workflow processing

Certification

  • First Aid Responder (FAR) Certificate
  • Clean Full Irish Drivers Licence

Custom


  • Watching Movies
  • Cooking
  • Listening to podcasts
  • Basketball

References

Available on request

Timeline

Office coordinator - Contract

CBRE
10.2024 - Current

HR Administrator -Contract

Baroc Management Company
03.2024 - 10.2024

Supervisor

Inver Fermoy Service Station
07.2022 - 01.2024

Production Associate

Alcon
06.2021 - 06.2022

Shop Deputy Manager

Sean Graham Bookmakers
01.2019 - 06.2021

General Operative

Silver Pail
03.2018 - 01.2019

Office Assistant

Rathbarry Stud
02.2016 - 01.2017

Human Resources Management - Business

Griffith College

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PRIVELAGE KUNAKA