Summary
Overview
Work History
Education
Skills
Work Summary
Timeline
Generic

Ramasubramanian

Copenhagen

Summary

Innovative IT Management professional with 18+ years of working experience as People Coach, Project Management, Test Management, Delivery Management in Agile methodologies.

Overview

24
24
years of professional experience

Work History

People Coach & Senior Technical Lead

Cobham Satcom
06.2022 - Current
  • Provided guidance on coding standards and code reviews to ensure quality of deliverables.
  • Analyzed requirements, reviewed the technical solutions to meet customer needs.
  • Developed and implemented best practices for software engineering processes.
  • Coordinated team meetings, ensuring all members were informed of tasks and deadlines.
  • Provided guidance and support to team members on various projects.
  • Developed strategies for onboarding new employees and training existing ones.
  • Conducted regular feedback sessions with the team to identify areas of improvement in processes or procedures.
  • Organized monthly meetings with team members to discuss individual goals and objectives.
  • Delegated tasks among the team based on their skillsets and capabilities.
  • Monitored progress of ongoing projects, providing necessary assistance when needed.
  • Analyzed metrics such as productivity levels, customer satisfaction ratings., to evaluate overall performance of the team.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Evaluated job applications from potential candidates prior to extending offers of employment.

QA Team Manager

Enghouse Networks
01.2019 - 05.2022

Rator is a telecom-billing solution for the leading telecom companies, which will help to bill the telecommunication usages for the customers.

  • Estimate the testing effort by analyzing the requirements of the project.
  • Defined the Test Strategy, System Integration Test Plan.
  • Ensure content and structure of all testing documents/artifacts are documented and maintained.
  • Organize the weekly status meetings and send the Status Report to the entire stakeholder in the project.
  • Track and prepare the report of testing activities, such as test results, test case coverage, required resources, discovered defects and their status, and performance baselines.
  • Prepares/updates the Test Completion Report for all the monthly releases.
  • Monitored product standards by conducting inspections, testing products and analyzing results.
  • Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
  • Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
  • Provided technical guidance to QA team members on issues related to software development lifecycles.
  • Analyzed customer feedbacks and complaints to improve product quality as well as user experience.
  • Planned and coordinated resources for efficient execution of projects within budget constraints.

Senior Manager

TCS (Nordea Bank)
09.2015 - 08.2017

Nordea bank, new mobile offerings will enable corporate customers to access business Nordea Infrastructure JAva (NINJA) is the new shared service from I&O in the java hosting engineering domain

  • Host & Facilitate Sprint planning meeting, Daily Scrum standup meeting, Sprint Review, Sprint retrospective & Sprint Backlog Refinement meeting
  • Remove impediments in the sprint and coordinate with all stakeholder
  • Keep all the team on track & informed
  • Assist the team in making enhancement of the product
  • Assist self-management skills to the developers
  • Keep the team organized on track and focused on the spring
  • Serve as bridge between product management and development
  • Review various reports prepared
  • Status update on daily SCRUM meetings for all the sprint in the project
  • Provided technical guidance to testers and ensured efficient execution of tests.
  • Monitored progress of development teams and took corrective actions when needed.
  • Led team of testers in manual and automated testing activities on multiple platforms.
  • Analyzed software requirements to identify potential risks for the project.
  • Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
  • Managed annual budgeting process, including forecasting and financial analysis to optimize resources.

Test Manager

TCS (Nordea Bank)
01.2014 - 09.2015

Nordea bank, new mobile offerings will enable corporate customers to access business finance information on their smartphones and tablets and this will show commitment to the customers and strengthen the relationship.

  • Estimate the testing effort by analysing the requirements of project
  • Define the level test plan
  • Conduct the Defect Meeting along with all stake holders daily, weekly
  • Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan
  • Ensure content and structure of all Testing documents / artifacts is documented and maintained
  • Document, implement, monitor, and enforce all processes for testing as per standards defined by Nordea Bank
  • Check / Review the Test Cases documents
  • Keep track of the new requirements / change in requirements of the Project
  • Escalate the issues about project requirements to Project Manager
  • Organize the status meetings and send the Status Report (Daily, Weekly etc.) to all the stakeholder in the project
  • Act as the single point of contact between Development and Testers
  • Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc
  • Review various reports prepared by Test engineers
  • Status update on daily SCRUM meetings for all the sprint in the project
  • Ensure the timely delivery of different testing milestones
  • Prepares / updates the dashboard at the end of a phase or at the completion of project
  • CPE Norway Deposits & NCCL

Team Lead

TCS (Nordea Bank)
Copenhagen
09.2013 - 01.2014

The Nordea Digital Signing solution provides the infrastructure to create and monitor sign orders.The actual signing solution is handled by a third party.s in real time, and the client application requests that the document should be made ready for signing.

  • Understand Core NDS functionality and estimated the test efforts
  • Define the Test plan for NDS and approved by PM
  • Reviewed integration test cases for NDS and maintain in QC
  • Integration Testing NDS services using SOAPUI
  • Regression testing for many NDS CRs and coordinated with Development team
  • Defect Management & Coordinated with e-boks for fixing the defects
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Trained new staff in relevant processes and procedures.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.

Project Manager

TCS (Carlsberg Breweries A/S)
Copenhagen
01.2012 - 07.2013

Retail Execution (REX), Syclo SM & Mobile BI solutions enables Carlsberg to use the Sales, Service Management & Reporting solution in Mobile platform

  • Tracking all the Carlsberg mobility support incidents & coordinated with SAP & TCS Mobility support team
  • Defined Release Management, Change Management & Incident Management process for Carlsberg Mobility
  • Coordinated with Integration testing, UAT testing with Carlsberg business
  • Coordinated with all infrastructures related activities in the Carlsberg Mobility
  • Coordinated Incident progress meeting on daily with Carlsberg/TCS/SAP
  • Drafted reports summarizing progress made on projects for review by executive leadership team.
  • Developed and maintained project plans, timelines, and budgets.
  • Developed and updated project plans to document objectives, technologies, schedules, and funding.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Managed multiple projects with competing deadlines simultaneously.
  • Created and implemented processes to ensure successful completion of projects.
  • Communicated effectively with stakeholders to ensure project goals are met on time and within budget.

Test Manager

TCS (Nokia)
Finland
03.2008 - 12.2011

Fastrac CV provides Provides capabilities to collect customer sales and inventory data for Direct and Indirect Customers. It Generates reports to understand channel sales and inventory availability and movement. Fastrac CV supports, customer management, product management, Data submission and correction, Target setting, Application management and Reporting.

  • Write requirements specifications according to Nokia standard and explain the requirements as simply, clearly, unambiguously, and concisely
  • Manage requirements traceability information and track requirements status throughout the project
  • Identify requirements errors and defects, and write requirements defect identification and notification reports
  • Manage changes to base lined requirements through effective application of change control processes and tools
  • Define quality attributes, external interfaces, constraints, and other non-functional requirements
  • Participate in requirements prioritization
  • Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards
  • Project status reporting to PM on weekly basis
  • Coordinated with UAT with business

Project Lead

TCS (AC Nielsen)
Chennai
10.2006 - 02.2008

Filmqube is a statistical analysis reporting of different media products in Enterprise Data Inc. The new way of handling EDI data using Business Intelligence like Cognos and Microstrategy. Data is derived from different databases EDIOLAP, OLTP, NEDIODS and Informix to Filmqube by various Business Intelligence strategies.

  • Involved in requirement gathering and identified various high level business scenarios
  • Design and develop Test plan and Test strategy and review Test cases
  • Involved in estimation and preparation of detailed plan for work requests
  • Review of test results and prepared Test report
  • Prepared requirement traceability matrix
  • Ensured effective defect tracking and reporting using Quality Center

Project Lead

TCS (Ericsson AB)
Sweden
08.2005 - 09.2006

Licensing is about selling the rights to use feature and capacity in the system. It is also about controlling the use of system resources. License control support gives the possibility to have one common software regardless of what feature a particular customer has bought, when a new feature is sold to a customer, it will be remotely enabled through license key. Enable partial usage of existing hardware.

  • Understand the requirements from the business
  • Identified high level test scenarios which covers the requirement
  • Identified test cases for all the scenarios
  • Automate all the test cases using Expect Script tool
  • Have written reusable scripts across the projects
  • Have involved Node configuration and upgrade
  • Involved in system and Integration and Regression Testing.

Software Developer

TCS (Ericsson AB)
Sweden
07.2004 - 07.2005

SPAS is Space Switching subsystem, which is one of the functionality of Cello. The spas hardware consists of the following boards Switch Core Board (SCB), Switch Extension Board (SXB), Cello Basic Unit (CBU), and Device Boards (SPIC)

  • Understand the complete requirement and analysed the design document which is already prepared by arch
  • Implement the low level design into modules to integrate with other components
  • Node configuration and upgrade
  • Coordinated with Functional testing team for defect fixing
  • Defect fixing & tracking through Quality Centre

Software Developer

KGISL
Coimbatore
07.2000 - 07.2002

The Project is to provide the TAGnet users to build their own web site. This allows the user to build their web pages using the available master templates. The master template consists of four regions header, footer, and body and navigation regions. Third party tool is incorporated using XSL to edit the content in all regions. Using workbench window user can open and save the web pages. User can also have the provision to modify master template, modify theme, and provide Meta information for the pages created. Provision to insert or upload image from the FTP folder, User is having the option to see his page with parent child relationship with modify option. User can preview the web page and publish the site as HTML content.

•Prepared High level & Low level design document.
•Involved in walkthroughs for various artifacts.
•Implement the use cases into low level components.
•Have raised defects using defect management tool, Team Foundation Server.
•Project status reporting to customer daily status call.
•Participated in defect review meeting with customer on weekly basis.
•Ensured Quality Process compliance for all the deliverables
•Ensured project deliverables by coordinating with onsite/offshore on time.

Education

Master of Engineering - Computer Science and Engineering

Anna University
India
05-2004

Skills

  • Project Management
  • Delivery Management
  • People leader
  • Stakeholder management
  • Test Management
  • Requirement/Scope Management
  • Leadership
  • Coaching and Mentoring
  • Performance Evaluation
  • Resource Allocation
  • Problem-Solving
  • Finance planning & Budgeting
  • Onboarding & Staff Management
  • Conflict Resolution

Work Summary

  • Working as People Coach/STL at Cobham Satcom from June 2022 to Til date
  • worked as QA Team Manager at Enghouse Networks from Jan 2019 to May 2022
  • Worked as Consultant at TCS on various roles & project from Jul 2004 to Aug 2017

Timeline

People Coach & Senior Technical Lead

Cobham Satcom
06.2022 - Current

QA Team Manager

Enghouse Networks
01.2019 - 05.2022

Senior Manager

TCS (Nordea Bank)
09.2015 - 08.2017

Test Manager

TCS (Nordea Bank)
01.2014 - 09.2015

Team Lead

TCS (Nordea Bank)
09.2013 - 01.2014

Project Manager

TCS (Carlsberg Breweries A/S)
01.2012 - 07.2013

Test Manager

TCS (Nokia)
03.2008 - 12.2011

Project Lead

TCS (AC Nielsen)
10.2006 - 02.2008

Project Lead

TCS (Ericsson AB)
08.2005 - 09.2006

Software Developer

TCS (Ericsson AB)
07.2004 - 07.2005

Software Developer

KGISL
07.2000 - 07.2002

Master of Engineering - Computer Science and Engineering

Anna University
Ramasubramanian