Rashmi Arora
Kolding
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Supervising Manager
De5Stjerner
03.2024 - Current
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Communicated repair needs to maintenance staff.
- Managed staff of 15 housekeepers.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.
NURSE
MALIK NURSING HOME
01.2019 - 11.2021
- Check Vital Signs
- Monitor Blood Pressure
- Check IV lines
- Draw Blood/Wound Care
- Administer Medication
- Update Patient Files
- Educate Patients
- OUT PATIENT DEPARTMENT
MEDICAL ASSESSOR-Freelancer
HEALTHCARE SECTOR SKILL COUNCIL
11.2017 - 12.2019
- Conduct examinations for students under any program of HealthCare Skill Council
- Formulate question papers
- Take Practical examination for students
- Attend skill council meeting
- Healthcare sector
STAFF NURSE
VENKATESHWAR HOSPITAL
02.2016 - 12.2019
- Comprehensive health assessments of elder patients
- Development and implementation of individualized care plans
- Administration and management of medications, including dosage calculation and monitoring for adverse reactions
- Monitoring and documentation of vital signs
- Assistance with activities of daily living, mobility & rehabilitation exercises
- Collaboration with interdisciplinary team
- Education & support for patients & families
- GERIATRIC UNIT
Medical Administrator
International SOS India Pvt. Ltd
11.2011 - 01.2016
- Get Medical Appointments organized for patients anywhere in the world
- Chase Medical Results from hospitals and clinics all over the world
- Enter the Medical Records in the medical software
- Diagnosis and Evaluation of Medical Records and thereby issue a Heath Passport and Fitness Certificate
- Coordinate with Senior Doctors and Nurses
- In-charge of the operation of medical equipment room and to ensure it complies with the medical transport standards
- Actively involved with the internal monthly CMEs
- Execute medical evacuations if required
- Medical monitoring of cases, courtesy call to members and case updates to clients
- Health Check Department (MedFit)
Clinical/English Language Instructor
Indraprastha Apollo Hospital
05.2010 - 11.2011
- Teach Nursing Procedures to students
- Direct, manages and evaluates student learning in the clinical setting
- Facilitate clinical seminars
- Apollo School of Nursing
Sr Emergency Medical Technician
Fortis Hospital
10.2009 - 03.2010
- Provide Emergency Care to patients
- Maintenance of ACLS Ambulances
- Maintenance of Patient Records
- Transferring of Patients from Home to Hospital facility
- Provide CPR when required
- Administer any emergency medication or procedure as and when required by the patient
- Coordination between Patient and Healthcare Facility
- Fortis Emergency Services
Education
MBA -
COVENTRY UNIVERSITY
Kolding, Denmark06-2024
Bachelor of Science - Nursing
CCS UNIVERSITY
INDIA02-2009
Senior Secondary - undefined
ST.Marks Senior Secondary School
01.2004
Secondary Education(10th Standard) - undefined
ST.Marks Senior Secondary School
01.2002
Skills
- Key Skills
- Management Support and Administration: Skilled in scheduling, resource coordination, policy implementation, and executive-level support
- Project and Process Management: Adept at managing cross-functional initiatives, ensuring efficient workflows, and driving process improvements
- Communication and Language Skills: Strong written and verbal communication in English; skilled at liaising with diverse stakeholders
- Proactive Leadership: Experienced in independent task management, initiative-taking, and follow-through on complex projects
- Attention to Detail: Highly organized with a structured approach to problem-solving and process optimization
Certification
- Certified CELPIP Trainer
- November2017-Assessor Certificate for various Health Sector Departments under Healthcare Sector Skill council. A part of Skill India Project under PMKVY.
- July2011 to Jan2012-Post Graduate Certificate in Diabetes EducationPassed with73.5% marks.
- April2010-Passed IELTS with a Band Score of8.0
- October2009-BLS Training from University of UTAH
LANGUAGES KNOWN
English
Proficient
C2
Hindi
Proficient
C2
Danish
Elementary
A2
Accomplishments
- Have been appreciated by employers for extra efforts to teach students and also by students for helping them get a good score.
- Have been a part for medical evacuation for the Indian and Asian subcontinent by Air Ambulance and Ground Ambulance.
- I Have done repatriation missions for the international expat clients
- Have been appreciated from the Country General Manager for active participation in company CSR activities.
- Have received the Company’s Certificate of Recognition for outstanding contributions for Team work from the Country General Manager
- Certificate of Recognition in Sep2014 at International SOS.
ADDITIONAL INFORMATION
I am a conscientious, hard working and reliable person and I adhere to all protocols. I will do justice to any post designed to me. I am also a good communicator and enjoy meeting people and can adapt to any environment.
Disclaimer
I hereby declare that all the above information’s are true and correct to the best of my knowledge and belief. RASHMI ARORA
Timeline
Supervising Manager
De5Stjerner
03.2024 - Current
NURSE
MALIK NURSING HOME
01.2019 - 11.2021
MEDICAL ASSESSOR-Freelancer
HEALTHCARE SECTOR SKILL COUNCIL
11.2017 - 12.2019
STAFF NURSE
VENKATESHWAR HOSPITAL
02.2016 - 12.2019
Medical Administrator
International SOS India Pvt. Ltd
11.2011 - 01.2016
Clinical/English Language Instructor
Indraprastha Apollo Hospital
05.2010 - 11.2011
Sr Emergency Medical Technician
Fortis Hospital
10.2009 - 03.2010
Senior Secondary - undefined
ST.Marks Senior Secondary School
Secondary Education(10th Standard) - undefined
ST.Marks Senior Secondary School
MBA -
COVENTRY UNIVERSITY
Bachelor of Science - Nursing
CCS UNIVERSITY
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