Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Ráhel Madarász

Copenhagen,2650

Summary

After my experiences in costumer service, as well as management, I have a clear vision for myself and my career path. I feel confident in hospitality, and find great joy working with people. My competence in management is a skill I want to further explore and work with, in a fast-paced environment where I can find daily challenges and new ways to improve myself.

Overview

5
5
years of professional experience

Work History

Service Manager

Letz Sushi
02.2022 - 02.2024

After six months of training as a supervisor in one of Letz Sushi's busiest restaurants, I was entrusted with the management of my own. My responsibilities included hiring and training my team, administration work such as making the schedule, attesting working hours, handling sick calls and open shifts, ordering goods for the restaurant and doing monthly inventory counts, networking to reach a wider costumer base, handling complaints, coming up with and organizing events to boost revenue.

I was responsible with handling the money in our restaurant, weekly depositing our extra cash, managing and approving invoices. I had monthly meetings with my immediate manager where we discussed and looked through our monthly reports.

In the restaurants, I had to make sure my team were performing up to our standards, build relationships with our guests, create and maintain a well presentable environment and manage the flow of the floor. After many successful months at my first restaurant, I got offered to take over two of Letz Sushi's restaurants, where I dived into fixing any underlying issues with costumer satisfaction, and the standards of my new employees work.

Cleaning Assistant

ISS
09.2020 - 08.2021

I worked in SDU, in Odense as a cleaner, where I was assigned my own area, which included classrooms, laboratories, offices, restrooms and other common areas, where I had to work independently.

Retail Worker

Cream Second Hand
01.2019 - 03.2020

My responsibilities were helping and assisting costumers, handling merchandize, cleaning, organizing and restocking the shop.

Retail Worker

Heavy Tools Kft.
10.2018 - 01.2019

My duties were mainly focusing on costumers, helping them around the shop and answering questions, as well as keeping the shop clean and organized.

Education

High School Diploma -

Pásztorvölgyi Általános Iskola És Gimnázium
Eger
06.2018

Skills

Management

Conflict resolution

Costumer service

Team building

Training and development

Team leadership

Decision making

Working under pressure

Languages

Hungarian
Native language
English
Proficient
C2
Danish
Beginner
A1

References

I would like to list three of my employers I had the pleasure to work with as reference;


Mo Thegler                              Martin Balch Steen-Olsen              Alim Malkeyev

31486768                                  31178446                                           27855581

mo@letzsushi.dk                    martinso@letzsushi.dk                   alim@letzsushi.dk

Timeline

Service Manager

Letz Sushi
02.2022 - 02.2024

Cleaning Assistant

ISS
09.2020 - 08.2021

Retail Worker

Cream Second Hand
01.2019 - 03.2020

Retail Worker

Heavy Tools Kft.
10.2018 - 01.2019

High School Diploma -

Pásztorvölgyi Általános Iskola És Gimnázium
Ráhel Madarász