Ricardo Miranda

Governance & Risk Management

• Assisted in IT security governance by implementing access control policies (Okta SSO, RBAC), reducing unauthorized access by 85%.
• Conducted IT asset compliance audits, improving security tracking for 200+ devices.
• Ensured alignment with ISO 27001 & GDPR by securing identity & access management (IAM).
• Patched software and installed new versions to eliminate security problems and protect data.
• Contributed to incident response procedures by triaging security tickets related to phishing, endpoint security, and IAM breaches.
• Maintained servers and systems to keep networks fully operational during peak periods.

Security & Compliance Experience

• Configured and secured networks with Cisco Meraki equipment (Router, Switch, Firewall), ensuring compliance with security standards.
• Conducted endpoint security tests to evaluate malware detection and response protocols.

SOC & Threat Detection

• Gained practical experience in SIEM (Splunk), EDR (Qualys) through hands-on labs.
• Analyzed security logs for potential vulnerabilities and practiced incident response workflows.