Richard Hansen

• Implemented best practices in planning methodologies, resulting in increased efficiency and effectiveness across all projects.
• Presented progress reports regularly to senior management during project updates meetings.
• Streamlined communication channels for enhanced collaboration between departments during the planning stages of projects.
• Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues.
• Collaborated with cross-functional teams to align goals and ensure project success.
• Optimized inventory control, reducing waste and improving costefficiency.

• Product registration for our four partners – Coop and SOK in the Nordic region.
• Assist in the preparation and updating of product and price lists (PPL) for our four Nordic partners.
• Preparation of supplier framework purchase agreements (FPA).
  - Handling production samples – ordering, receiving, registering, and internal and external distribution.
• Ensure correct logistics labels.
• Co-organizer of product demonstration meetings.
• Supplier contact and support.
• Participation in cross-functional project work and contributing to ongoing improvements and sharing of best practices.
• Shopping for samples for quality comparison in Malmö, Sweden, every other month.

The Armed Forces assisted with border control by helping the police with entry registration, checking COVID-19 certificates, organizing stays at quarantine hotels, and referring individuals for COVID-19 testing.

As a cabin chief, one is responsible for safety and service in the cabin on European and intercontinental flights.

• Supervised cabin attendants in providing personalized service to VIP guests, ensuring their needs were met beyond expectations.
• Streamlined communication between departments for smooth operation, resulting in improved overall service quality.
• Oversaw food and beverage operations during meal times, ensuring top-notch service and dining experience for all passengers.

As part of the SAS Cabin Crew, I am responsible for ensuring top-level safety and for organizing and coordinating the service on board SAS flights to the USA and the Far East.

• Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
• Contributed to overall guest satisfaction by promptly addressing inquiries or requests made throughout their stay.
• Conducted regular quality checks on food items, ensuring freshness and reducing waste by timely rotation of stock.
• Upheld impeccable personal appearance standards as an ambassador of the company''s brand image when interacting with guests.

As Sous Chef, I was the second-in-command in the kitchen, responsible for planning and executing daily operations, as well as training apprentice chefs.

• Reduced staff turnover rates through effective communication skills, creating a supportive work atmosphere for all team members.
• Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
• Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
• Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.

I was an apprentice chef at Fauske Hotel for 3 years. In the second year, I went on an exchange program to Lyon, France, at Paul Bocuse. During the last six months of my apprenticeship, I went on an exchange to Berlin and the Norwegian Embassy, where we worked on promoting Norwegian food culture to the German population.

• Collaborated with senior chefs to develop innovative menu items, attracting new clientele.
• Displayed adaptability by quickly learning new menu items as they were introduced into the rotation.
• Improved kitchen efficiency with effective time management and prioritization of tasks.
• Demonstrated versatility by working across various stations within the kitchen, enhancing overall productivity.

As a First Lieutenant, I have leadership responsibility for 35 men and women, where approximately 9 days a year, I conduct a lesson plan in practical leadership and subject-specific training tailored to our soldiers and the various missions.

After being selected for the Jaeger Corps, I began the officer training offered by the Armed Forces, where I worked on the Norwegian-Russian border from the summer of '08. My main tasks included managing the operations center, preparing and delivering briefings, processing and analyzing intelligence information reported by patrols. Additionally, I conducted courses and lessons for new soldiers in the execution of the Border Company's peace and readiness missions, including patrol, observation, and field service. The service in the Border Company is of a special nature and places particularly high demands on the individual.

• Complied with all company policies, local laws, and regulations governing security guard duties.
• Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
• Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.