Ronan SIMON

Led strategic operational initiatives worldwide, focusing on streamlining processes across diverse markets including Europe, the Middle East, Asia, and the U.S.

Spearheaded large-scale projects, enhancing global operations and driving efficiency through tailored strategies for multinational environments.

Led a multinational team supporting Switzerland, Germany, and Austria.

Focused on implementing and optimizing processes to meet business needs, ensuring alignment from development through execution.

Drove continuous service improvements with 2nd and 3rd level support, enhancing customer satisfaction.

Monitored supplier performance to ensure compliance with operational standards.

Led cross-departmental projects focused on process improvement and operational efficiency.

Identified and mitigated risks, optimizing procurement and logistics processes.

Directed end-to-end program oversight, including performance monitoring, risk reviews, and change management, ensuring alignment with strategic objectives and timely delivery.

Spearheaded process optimization and reporting, providing senior management with actionable insights to shape program direction and drive continuous improvement.

Led and supported complex projects within the Industrial Team, overseeing all aspects of project planning, from drafting project descriptions to presenting budgets.

Managed cost monitoring and coordinated efforts between subcontractors, suppliers, customers, and key stakeholders, including Programme and Airbus Transport.

Implemented risk mitigation strategies, evaluated tenders, and facilitated the development of new processes.

Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Coached team members to deliver hospitable, professional service while adhering to set service models.

Managed escalated calls with diplomacy, successfully deescalating situations while ensuring satisfactory resolutions for both parties involved.

Evaluated individual performance metrics to identify areas of improvement, providing targeted coaching to boost results.