Rosa Bokkenheuser
Brønshøj
Summary
Detail-oriented Hardworking team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy, Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Store Manager
Boii Studios
01.2023 - Current
- Make a shift schedule for the staff
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Interacted well with customers to build connections and nurture relationships.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Salgsassistent
Vero Moda
01.2018 - 12.2022
- Customer service and guidance, product displays in the store, window display, ordering products from Bestseller, opening and closing the store, checkout counting.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Handling complaints
Internship Trainer
Imerco
01.2015 - 01.2018
- Customer service and guidance, ordering goods from many different suppliers, complaints, opening and closing the store, cash counting
Key Carrier
Fakta
01.2013 - 01.2015
- Product unpacking, product setup and trimming, customer service, closing and opening responsible.
Nanny
Private
01.2009 - 01.2013
- Picking up children from school or kindergarten, cooking and keeping them active
- Assisted children with homework assignments and special projects across different subjects.
- Played games, worked on puzzles, and read books to young children.
Kitchen Assistant
Thaiaway, Østerbro
01.2012 - 01.2012
- Preparing vegetables for the chefs, making spring rolls, washing dishes
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Cleaned and organized kitchen stations to promote team efficiency.
Education
HG2 Detail, Handelsskolen
Danmark01.2016
First Aid Course -
Røde Og Kors
Danmark01.2015
HG, The Business Schools Basic Course
01.2014
0.-10. Kl. Primary School
01.2013
German Course
Danmark01.2013
Skills
- Relationship Building
- Teamwork and Collaboration
- Fluent in english
- Flexible and Adaptable
- Public Speaking
- Networking
- Customer Relations
Language Trips
- 2015, 2015, Wales: School stay in Wales with internship in a large hardware store, for 3 weeks.
- 2012, 2012, Oxford: Language school with EF travels to Oxford, for 3 weeks.
- 2011, 2011, Isle of Wight: Language school with EF travels to Isle of wiht, for 3 weeks.
Languages
Dansk
Proficient
C2
Engelsk
Advanced
C1
Updated By
Rosa Bokkenheuser
Driver License
B
Birthdate
09/03/96
Personal Information
- Date of Birth: 09/03/96
Timeline
Store Manager
Boii Studios
01.2023 - Current
Salgsassistent
Vero Moda
01.2018 - 12.2022
Internship Trainer
Imerco
01.2015 - 01.2018
Key Carrier
Fakta
01.2013 - 01.2015
Kitchen Assistant
Thaiaway, Østerbro
01.2012 - 01.2012
Nanny
Private
01.2009 - 01.2013
HG2 Detail, Handelsskolen
First Aid Course -
Røde Og Kors
HG, The Business Schools Basic Course
0.-10. Kl. Primary School
German Course
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