Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
Hobbies and Interests
Languages
Hobbies and Interests
Generic

Roxana-Cristina Sarafoleanu

Gislev,DK

Summary

Dynamic IT Support professional with a proven track record at Italian Knitwear, excelling in troubleshooting and problem-solving. Enhanced network performance, achieving a significant reduction in downtime. Skilled in CSS and SQL, with strong team collaboration and communication abilities, ensuring optimal system performance and user satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Kitchen Helper

Odense Sports og Events
Odense, DK
04.2021 - Current
  • Collaborated with team members to streamline kitchen operations effectively.
  • Implemented a clean-as-you-go method, ensuring a tidy workspace for optimal efficiency.

IT SUPPORT

ITALIAN KNITWEAR, CRAIOVA
Craiova, RO
03.2016 - 10.2020
  • Delivered IT support to approximately 30 users, troubleshooting hardware and software issues.
  • Collaborated with other departments such as IT Support, Networking, and Database Administration to resolve complex technical issues.
  • Established clear communication channels between end users and IT support personnel.
  • Documented all activities related to IT support in an organized database.
  • Provided general IT support to staff members including troubleshooting technical issues.
  • Implemented solutions to enhance system performance and minimize downtime.
  • Collaborated with Italian team to optimize network performance, achieving a 60% reduction in downtime.
  • Generated database reports for tracking production issues and system performance metrics.
  • Troubleshot hardware and software problems, ensuring minimal operational disruption.
  • Adapted IT support strategies based on user feedback to improve responsiveness.

Education

IT engineer - Automation, computers and electronics

Faculty of automation, computers and electronics
Craiova
06.2014

Skills

  • Troubleshooting and problem solving
  • CSS and SQL
  • C/C programming
  • Jasper Reports expertise
  • Microsoft Office Suite proficiency
  • Team collaboration and communication
  • Time management skills
  • Quality control processes
  • Attention to detail
  • Adaptability in dynamic environments
  • Database management techniques
  • User training and support
  • Project management methodologies
  • Performance optimization strategies
  • Technical support services

Certification

Prove i Dansk 3 (AOF Odense)

Affiliations

  • I could start from scratch, and I am very determined to learn new programs. I am constantly trying to improve myself, and I have been focusing the last five years on personal development and started to learn Python language.

Accomplishments

  • Everywhere I worked, I tried to improve productivity. To get rid of unnecessary work and minimize dead times

Timeline

Kitchen Helper

Odense Sports og Events
04.2021 - Current

IT SUPPORT

ITALIAN KNITWEAR, CRAIOVA
03.2016 - 10.2020

IT engineer - Automation, computers and electronics

Faculty of automation, computers and electronics

Hobbies and Interests

Traveling, Dancing, Photography, Reading, Personal development and emotional intelligence

Languages

Romanian (native speaker), English (fluent), Dansk (intermediate), Italien (intermediate)

Hobbies and Interests

Traveling, Dancing, Photography, Reading, Personal development and emotional intelligence

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Roxana-Cristina Sarafoleanu