I believe you will never get a second chance to make a first impression and my experience have taught me that great service is what leaves a positve mark on our brain.I thrive to gift my customer that
Overview
3
3
years of professional experience
Work History
Customer Service Sales Representative
Let's Play
10.2023 - 10.2024
Company Overview: Let's play is one of the famous gaming cafes in Copenhagen
Welcomed customers, provided product information, and assisted with inquiries to ensure a high level of satisfaction
Handled cash transactions and balanced the register at the end of each shift, demonstrating attention to detail and reliability.
Computer Troubleshooting
Receptionist
Kuakata Grand Hotel & Sea Resorts
02.2022 - 04.2023
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Education
BACHELORS - BUSINESS ADMINISTRATION
Roskilde University
Skills
Customer Service: Friendly, guest-focused, and committed to providing a welcoming experience
Communication: Fluent in English (C2) and has basic greeting knowledge in Danish,French and German
Problem Solving: Quick to assess and resolve guest concerns with a positive attitude