Runa Nordvall
Senior Enterprise Account Executive
Summary
With an international background spanning China, the U.S., England, France, Sweden, Ireland, and Denmark, I bring a global perspective that enables effective decision-making in complex, evolving environments. Previously at Microsoft, I served as a Senior Enterprise Specialist specializing on M365 Copilot, leading complex enterprise engagements and partnering closely with technical and cross-functional teams to drive AI enablement, training, and adoption at scale. With nearly a decade of experience working with diverse customers, my core strength is translating complexity into clarity - while maintaining a strong understanding of customer and stakeholder needs.
Overview
8
8
years of professional experience
Work History
SENIOR ENTERPRISE ACCOUNT EXECUTIVE
Trustpilot
Copenhagen, Denmark
12.2025 - Current
- I drive new business acquisition within enterprise segment, concentrating on Nordics market by managing the full sales cycle, encompassing prospecting, outreach, negotiation, and contract closure.
- I adopt a consultative, value driven, and partnership oriented approach when engaging CxO stakeholders to drive alignment and long-term impact.
SENIOR ENTERPRISE SPECIALIST
Microsoft
Dublin
11.2024 - 10.2025
- I led strategic digital transformation initiatives for Microsoft’s largest commercial and public sector clients across the UKI and Sweden, focused on the adoption and scaled use of M365 Copilot. My work centered on accelerating AI adoption, embedding Copilot into day-to-day workflows, and delivering measurable business outcomes through deep customer engagement.
- I partnered closely with CxOs and senior leaders to align Microsoft’s AI capabilities with organizational priorities, while orchestrating internal teams and partner ecosystems to ensure effective execution.
- Through this approach, I supported sustained adoption, long-term transformation, and tangible customer impact.
- Position impacted by company-wide redundancy program
ACCOUNT EXECUTIVE SMALL & MEDIUM ENTERPRISES
Microsoft
Dublin
02.2021 - 11.2024
- I've supported over 50 clients in their digital transformation by leveraging Microsoft solutions and collaborating closely with our partners.
- I lead territory planning, pipeline management, and forecasting execution to ensure mutual value for both clients and Microsoft.
- Drove revenue growth across the Microsoft Cloud portfolio (Azure, Dynamics 365, Surface, M365, Security, and AI including M365 Copilot), identifying opportunities, closing deals, and enhancing customer satisfaction through deep orchestration with partners to drive scale.
- I led a virtual team of 15 specialists through influencing without authority by guiding complex, high-stakes projects from vision to execution. I championed cross-functional collaboration, navigated priorities, and influenced outcomes to ensure delivery of measurable business value.
RUNNER MANAGER AND WAITRESS
Mister French Gruppen
Stockholm
01.2018 - 08.2020
- Before joining Mister French, I gained over six years of sales experience at Bar Robusta, O'learys, Komex Market, Berzelii Choklad & Dessert, Tegelbacken, and Strandbryggan. These roles taught me to deliver high standards of customer service in fast-paced environments. My experience strengthened my cross-sell and up-sell skills, enabling me to handle diverse customer needs and maximize revenue satisfaction.
BOARD MEMBER AND SPONSORSHIP MANAGER
Swedish Chamber of Commerce: Young Professionals
Beijing
08.2019 - 01.2020
- My role as a board member and sponsorship manager included orchestration for activities, as well as member acquisition and communication for the Young Professionals of the chamber.
- B2B sales within Swedish organizations working in China to grow their presence, as well as helping to foster personal development for the members of the Swedish chamber network.
- Two of my projects included an afterwork with an international pharmaceutical company and a Christmas party with a Swedish retail company to raise awareness for the companies as well as network opportunities for the members in China.
Education
Bachelor of Economics - ECONOMICS & MANDARIN
EXCHANGE SEMESTER
Beijing, China01.2020
Bachelors Degree - Economics
Stockholm School of Business
Stockholm, Sweden01.2020
INTERNATIONAL BACCALAUREATE -
Hvitfeldska High School
Gothenburg, Sweden01.2017
High School Diploma -
Kennett Middle School
Pennsylvania, USA06-2014
Skills
- Digital transformation
- Change management
- AI Adoption
- Business development
- Problem solving
- Influencing without authority
- Solution selling
- Effective communication
- Team collaboration
- Strategic planning
Awards & Certificates
- 09/01/24, LEADS Leadership Program Graduate of FY25, Microsoft
- 04/01/24, FY24 Q2 Together We Thrive Award, Microsoft
- 04/01/24, FY24 Q3 Sales Hero of the Month, Microsoft
- 04/01/24, FY24 Silver Top Marks EMEA Customer Satisfaction Award, Microsoft
- 02/01/23, FY23 Sales Hero of the Month, Microsoft
- 04/01/22, FY22 Q4 Customer Obsessed Award, Microsoft
- 04/01/21, FY21 Digital Sales Honours Award, Microsoft
- 06/01/17, Hvitfeldtska Gymnasiet Scholarship for International Baccalaureate grades
- 06/01/12, The United States Achievement Award in Social Studies
- Microsoft Certified: M365 Fundamentals
- Microsoft Certified: Security, Compliance and Identity Fundamentals
- Microsoft Certified: Azure Fundamentals
Timeline
SENIOR ENTERPRISE ACCOUNT EXECUTIVE
Trustpilot
12.2025 - Current
SENIOR ENTERPRISE SPECIALIST
Microsoft
11.2024 - 10.2025
ACCOUNT EXECUTIVE SMALL & MEDIUM ENTERPRISES
Microsoft
02.2021 - 11.2024
BOARD MEMBER AND SPONSORSHIP MANAGER
Swedish Chamber of Commerce: Young Professionals
08.2019 - 01.2020
RUNNER MANAGER AND WAITRESS
Mister French Gruppen
01.2018 - 08.2020
Bachelor of Economics - ECONOMICS & MANDARIN
EXCHANGE SEMESTER
Bachelors Degree - Economics
Stockholm School of Business
INTERNATIONAL BACCALAUREATE -
Hvitfeldska High School
High School Diploma -
Kennett Middle School