Programming Languages - C, Java, Apex
Rupali Patil
Certified Salesforce Administrator
Kløvermarken 2, 1TH, Sønderborg,Southern Denmark
Summary
I am currently working as a Junior Salesforce Specialist (External) in Digital Customer Experience Team at Danfoss Power Solutions, Nordborg.
Through my work experience, I have gained a broad set of skills that make me well-suited for a Salesforce Administration/Developer/Analyst role. I have been involved in various stages of project execution, including requirement gathering, development, testing, and supporting the team throughout the implementation process. I am a confident, energetic, and driven professional who thrives on challenges and is always eager to expand my knowledge. I approach each task with a positive attitude and embrace responsibility with enthusiasm.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Junior Salesforce Specialist
Danfoss Power Solutions
Nordborg, South Denmark
06.2023 - Current
- Administered the Salesforce CRM platform, managing both external and internal user accounts, while delivering training to internal teams and external customers on accessing digital tools within Power Solutions.
- Collaborating daily with Account Managers and external customers to troubleshoot and resolve access-related issues with various digital tools within Danfoss Power Solutions.
- Manage user role and profile configurations, including adding new users, removing inactive users, updating profiles as needed, and overseeing license administration tasks.
- Assisting Sales, Customer Service Representatives, and Account Management teams by generating and delivering Salesforce standard and customized reports based on their specific requirements.
- Conducted data analysis on weekly basis to identify inactive users, locked accounts, and users with expired passwords, and implemented corrective actions to maintain system accuracy.
- Retrieved the latest user management data on weekly basis from Salesforce and updating the User Management Power BI dashboard to provide real-time insights and track performance.
- Developed and maintaining documentation to support internal processes and facilitate the onboarding of new colleagues, Account Managers, CSRs, and the sales team in user management tasks.
IT Salesforce Specialist
Arla
08.2022 - 09.2022
- As an IT Salesforce Specialist at Arla, I was tasked with supporting end users on the Salesforce Platform. This involved tasks such as creating users, generating reports, and assigning permission sets to new users based on specific requirements
- Additionally, I was responsible for troubleshooting and resolving any user access-related issues
Salesforce Admin/Developer
Intelogik Solutions
08.2021 - 07.2022
- Project Profile: Indeed.com Application
- Requirement gathering, technical analysis and effort estimation of the new or enhancement request
- Created and configured Profile, Permission Sets, and Sharing Rules
- Involved in creating Custom Objects, Custom Fields, Custom Tabs, Validation Rules and Formula
- Created and Customized Page Layout, Record Types, Buttons, Actions and Links
- Auto-Response rules, Workflows, Approval process and Process Builder as per the client's requirements
- Created email templates and developed email services
- Developed Apex Classes, Apex Triggers, Batch Apex and future methods
- Implementation Reports and Dashboard, Optimized apex code, SOQL & SOSL
- Import and export data Import Wizard and Data Loader
- TV company Mini Project: In the TV selling business, the client is using the 'Deal Details' object
- We need to show different fields to vendor as per the product type
- HR Applications Project: Based on security model, Created Profile, Permission set, Organization wide sharing
- To create the opportunities and the account for the customer and the give the details information about the product Price, discounted price, and the details about the Contract
Education
Master in Computer Application -
North Maharashtra University
Jalgaon, Maharashtra - India 01.2012 - 01.2015
Bachelor of Computer Science -
North Maharashtra University
Jalgaon, Maharashtra - India 01.2009 - 01.2012
Skills
Salesforce Administration
undefinedCertification
Salesforce Platform Developer I
Software
SQL
SOQL
Interests
Travelling, Cooking
Personal Information
Date of Birth: 08/29/1991
Passport Number : U8790365
Marital Status : Married
Timeline
Junior Salesforce Specialist
Danfoss Power Solutions
06.2023 - Current
IT Salesforce Specialist
Arla
08.2022 - 09.2022
Salesforce Certified Administrator
04-2022
Salesforce Platform Developer I
10-2021
Salesforce Admin/Developer
Intelogik Solutions
08.2021 - 07.2022
Master in Computer Application -
North Maharashtra University
01.2012 - 01.2015
Bachelor of Computer Science -
North Maharashtra University
01.2009 - 01.2012
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