Saila Akanda
Copenhagen
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
3
3
years of professional experience
Work History
Housekeeper
Rungstedgaard
08.2020 - 12.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Cleaning Assistant
ISS
04.2021 - 10.2021
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Reduced infection rates by meticulously disinfecting high-touch surfaces in communal areas.
- Streamlined cleaning processes for increased efficiency and improved productivity within the team.
- Supported sustainability initiatives with eco-friendly cleaning methods and responsible waste management.
- Assisted with inventory management, tracking supplies usage, and reordering when necessary to prevent shortages.
- Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
- Implemented new organizational techniques that streamlined daily tasks and improved overall workflow efficiency.
Education
Bachelor of Science - Chemistry
Vawal Badre Alam Government College And University
Gazipur 09.2018
Skills
- Infection Control
- Laundry Management
- Cleaning Techniques
- Guest Relations
- Supply Inventory Management
- Customer Service
- Physically Strong
- Excellent Oral and Written Communication
- Quality Assurance Controls
- Teamwork
Languages
Bengali
Native language
Danish
Intermediate
B1
English
Upper intermediate
B2
Timeline
Cleaning Assistant
ISS
04.2021 - 10.2021
Housekeeper
Rungstedgaard
08.2020 - 12.2023
Bachelor of Science - Chemistry
Vawal Badre Alam Government College And University
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