Sandhya Das
Rødovre Municipality
Summary
Proven track record in enhancing cleanliness and customer satisfaction at Tactile Gaming Company, leveraging strong multitasking abilities and team collaboration. Fluent in English and Nepali, adept in computing, significantly improved hygienic standards and guest experiences. Skilled in customer service and computer applications, consistently achieving high-quality results. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Office Cleaner
Tactile Gaming Company
Vestergade 33, 1456 Copenhagen
03.2024 - Current
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
Waitress Trainer
Seoul Koreansk Bbq Restaurant
Hamborg Plads 6, 2150 Copenhagen
01.2023 - 04.2024
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Housekeeper
Hotel Cabin Metro
Arne Jacobsens Alle 2, Copenhagan
09.2023 - 02.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Kitchen Helper and Dishwasher
Oh My Masala Indisk Resturant
Vesterport, Copenhagen
03.2023 - 12.2023
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Waitress
Himalayan Sherpa Food House
Kathmandu, Nepal
03.2021 - 11.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
House Keeping
The Soaltee Kathmandu Hotel
Kathmandu, Nepal
04.2021 - 09.2022
- Coordinated with housekeeping staff to ensure timely room availability for early arrivals or late checkouts.
- Coordinated with housekeeping departments to address any cleanliness or maintenance issues in guest rooms during meal deliveries.
- Supported housekeeping department in maintaining high-quality standards for overall hotel appearance and cleanliness.
- Assisted with daily living activities such as meal preparation, personal hygiene, and housekeeping tasks, promoting self-sufficiency when possible.
Office Cleaner
Nepal Telecom Office
Kathmandu,Nepal
08.2021 - 07.2022
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
Education
Bachelor of Science -
Copenhagen University
Norregade 10, 1172 Copenhagen07.2026
Associate of Science -
Viswa Niketan Secondary College
Tripureshor, Kathmandu01.2020
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Greeting guests
- Creative thinking and effective communication
- Great Computing knowlegde
- computer skills ( payements etc)
- fluent in English and Nepali
Languages
Nepali
Native language
English
Proficient
C2
Timeline
Office Cleaner
Tactile Gaming Company
03.2024 - Current
Housekeeper
Hotel Cabin Metro
09.2023 - 02.2024
Kitchen Helper and Dishwasher
Oh My Masala Indisk Resturant
03.2023 - 12.2023
Waitress Trainer
Seoul Koreansk Bbq Restaurant
01.2023 - 04.2024
Office Cleaner
Nepal Telecom Office
08.2021 - 07.2022
House Keeping
The Soaltee Kathmandu Hotel
04.2021 - 09.2022
Waitress
Himalayan Sherpa Food House
03.2021 - 11.2022
Bachelor of Science -
Copenhagen University
Associate of Science -
Viswa Niketan Secondary College