Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Sandra Olech

Sandra Olech

Copenhagen

Summary

Dynamic professional with extensive experience in managing customer interactions and delivering exceptional dining experiences. Proven ability to leverage strong communication and multitasking skills to thrive in high-pressure environments, ensuring seamless service. Consistent track record of building rapport with guests, anticipating needs, and providing prompt, attentive care. Committed to fostering a welcoming atmosphere that enhances customer satisfaction and loyalty.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Waitress

TRATTORIA FIAT
08.2023 - Current
  • Providing superior dining experience to achieve satisfaction
  • Handling phone inquiries
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Achievements/Tasks

Office Manager

Work Share Grow
08.2022 - 12.2022
  • Managing correspondence, complaints, and inquiries
  • Drafting correspondence, presentations, and reports
  • Structuring office layout and procuring stationery and equipment
  • Coordinating office meetings and appointments
  • Expertise in MS Office, particularly MS Excel and MS Outlook.
  • Accomplishments

Restaurant Manager Assistent

Restaurant PUK
01.2018 - 07.2021
  • Realized all restaurant operational goals through contribution of information and recommendations to strategic initiatives, developing and finalizing action plans.
  • Functioned as a troubleshooter and problem solver for restaurant operations, particularly in resolving customer-related issues.
  • Trained new staff on responsibilities and restaurant work ethics to ensure compliance. Established clear performance guidelines and standards for professional conduct.
  • Achievements/Tasks

Education

Service, Hospitality and Tourism Management

Copenhagen Business Academy
09.2019

SheCodes – Junior Developer Bootcamp
Copenhagen, Denmark
04-2026

Skills

  • Analytical problem solver
  • Collaborative team member
  • Effective communication

Interests

Art, Coding, Plants, Swimming, Yoga

Timeline

Waitress

TRATTORIA FIAT
08.2023 - Current

Office Manager

Work Share Grow
08.2022 - 12.2022

Restaurant Manager Assistent

Restaurant PUK
01.2018 - 07.2021

Service, Hospitality and Tourism Management

Copenhagen Business Academy

SheCodes – Junior Developer Bootcamp

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Sandra Olech