Sandrine Halbe
Customer Service Consultant / Freelance/ Sandha Support Is Registered With Danish Buisness Authority
Aarhus N,Denmark
Summary
Dedicated Service Consultant adept at writing service orders, building customer relationships and solving diverse problems. Steps into multiple roles to accomplish demanding objectives in fast-paced environments.
Overview
26
26
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Product and Service Consultant
von minden GmbH
Regensburg, Germany
02.2012 - 09.2023
- Product and service consultant for rapid medical tests
- Customer support
- Back office in sales
- Customer service management
- Sales assistant for the maintenance of master data in CRM
- Creation of customer orders and incoice processing
Sales Assistant
Continental Teves AG & Co
01.2001 - 03.2012
- OHG, Automotive Systems Division
- Frankfurt am Main, Germany
- Service Automotive components for France
- Logistical coordination with customers
- Recording and processing of customer orders
- Budget for sales and statistics and strategic planning of series products
- Participation as representative for sales in development projects
- Management OES
Marketing Assistant
TRAXON EUROPE GmbH
Frankfurt
03.2000 - 05.2001
- Coordination of marketing and sales
- Analysis of new markets and statistics
- Participation in user forum events in Germany
Sales and Marketing Assistant
PRODEL Montagesysteme GmbH
Dietzenbach
11.1999 - 02.2000
- Support of sales engineers in customer acquisition
- Coordination of the marketing with Carlepont (France)
Customer Service Agent
Air France
Frankfurt
07.1998 - 10.1999
- Am Main, Germany
- Office Editing Delivery management Airline customer
- Advice on air transport issues
- Flight bookings with the reservation system AMADEUS
Administration Assistant
Lufthansa Cargo
Frankfurt
05.1998 - 07.1998
- Data exchange with external partners
Sales Assistant
Durbeck GmbH
Frankfurt am Main
04.1997 - 06.1997
- In the import and export business for fruit and vegetables
Education
Baccalaureat At Lycee Jean-Macedoine -
Lycee Jean-Macé
Paris, France 09.1989 - 07.1993
Master’s Degree In Marketing - Diploma in Business Administration
IAE Lille, Institut Administration Entreprises
Lille, France 09.1996 - 07.1999
Diplome Universitaire De Technologies ˆ At -
IUT, Institut Universitaire De Technologies
Paris,France 09.1993 - 06.1996
Skills
Sage ERP X3SAP R/3Microsoft Office
CRM
Sales expertise
CRM
Customer Relations
International sales support
Order fulfillment
Multi-line phone talent
Additional Information
- Hobbies Reading Cycling
Timeline
Product and Service Consultant
von minden GmbH
02.2012 - 09.2023
Sales Assistant
Continental Teves AG & Co
01.2001 - 03.2012
Marketing Assistant
TRAXON EUROPE GmbH
03.2000 - 05.2001
Sales and Marketing Assistant
PRODEL Montagesysteme GmbH
11.1999 - 02.2000
Customer Service Agent
Air France
07.1998 - 10.1999
Administration Assistant
Lufthansa Cargo
05.1998 - 07.1998
Sales Assistant
Durbeck GmbH
04.1997 - 06.1997
Master’s Degree In Marketing - Diploma in Business Administration
IAE Lille, Institut Administration Entreprises
09.1996 - 07.1999
Diplome Universitaire De Technologies ˆ At -
IUT, Institut Universitaire De Technologies
09.1993 - 06.1996
Baccalaureat At Lycee Jean-Macedoine -
Lycee Jean-Macé
09.1989 - 07.1993