SARASWATI BAMREL THADARAI

• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Led and managed administrative staff to maintain smooth daily operations.
• Planned and managed resources and budget to support and deliver objectives.
• Organised financial and operational data to help with yearly budgeting and planning.
• Planned revenue generation strategies designed for growth.
• Resolved conflicts by acting as mediator and rule enforcer as appropriate.

• Supervised activities of workers and enforced safety regulations.
• Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
• Dealt with customer complaints and rectified product and service issues.
• Maintained clean, organise working areas to create positive, productive environments with minimal risk.
• Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.

Handled cash and card payments precisely, maintaining customer confidentiality and discretion.

• Completed opening and closing procedures each day.
• Greeted customers entering store and responded promptly to customer needs.
• Counted change correctly and issued customer receipts.
• Completed forms and updated internal records for completed transactions.
• Met customer needs through polite, friendly and attentive service