Sathi Chowdhury
QUALITY ASSUSRANCE| ORDER MANAGEMENT ASSOCIATE| CLIENT/CUSTOMER SERVICE CHAMPION
Copenhagen
Summary
Experienced retail professional with a strong background in sales, inventory management, and customer service. Skilled in merchandise receiving, stock management, and order processing, ensuring smooth store operations and optimal product availability. Proven ability to drive sales through excellent customer engagement, product knowledge, and a keen understanding of retail operations. Adept at maintaining visual merchandising standards and creating a welcoming shopping environment. Strong organizational skills with experience in onboarding and training team members, ensuring operational efficiency. Proficient in Microsoft Office 365, Google Data Applications, and KPI tracking, with a data-driven approach to optimizing store performance. Hands-on experience in project management tools (Asana). Dedicated to delivering a premium customer experience while maintaining high standards of safety and compliance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fulltime Parenting
Denmark
03.2023 - Current
Operations Supervisor
Gorilllas.IO
Copenhagen
11.2022 - 02.2023
- Lead and develop a team to manage daily warehouse operations, acting as the primary point of contact for all warehouse-related matters.
- Plan and schedule riders weekly based on operational requirements, ensuring smooth and efficient delivery services.
- Onboard and train new riders, familiarizing them with operational processes and safety protocols.
- Manage demand planning and ensure inventory accuracy by regularly checking stock levels and conducting quality control.
- Oversee and schedule the warehouse team, ensuring orders are processed efficiently using tools such as Excel, Eddress, Touring Live Tower SOP, KPI tracking, and Quinyx.
- Handle administrative tasks, including monitoring emails and performing ad hoc duties as needed.
Inventory Associate
Gorilllas.IO
Copenhagen
11.2021 - 08.2022
- Digitally managed the warehouse inventory, ensuring data accuracy and timely updates.
- Coordinated with the supply chain planner to monitor low-stock SKUs, updating inventory records and addressing stock discrepancies.
- Conducted regular product quality checks and maintained a high standard of inventory accuracy.
- Updated the inventory management system on a consistent basis, ensuring data was up-to-date for smooth warehouse operations.
Pedagogical Assistant
Lille Ørestad
10.2019 - 11.2021
- Develop and implement age-appropriate learning activities and educational programs.
- Foster children's cognitive, emotional, and social development through play-based and structured activities.
- Monitor and document children's progress, behavior, and development.
- Create a safe, nurturing, and inclusive environment that promotes learning and growth.
- Plan and lead creative activities, including arts, crafts, music, and storytelling.
- Promote physical development through outdoor activities and play.
- Collaborate with parents, caregivers, and other professionals to support children's individual needs.
- Ensure the health and safety of children by maintaining hygienic and hazard-free environments.
- Assist with daily routines such as meals, naps, and personal hygiene tasks.
- Adapt activities and teaching methods to accommodate children with special needs.
- Organize events and field trips to broaden children's learning experiences.
- Stay updated on pedagogical practices and participate in professional development opportunities.
- Cultural Sensitivity: Experienced in working with children from diverse cultural backgrounds.
- First Aid and Safety: Knowledge of child safety protocols and basic first aid.
- Professional Development: Committed to continuous learning and staying updated on pedagogical practices.
Geography Teacher
HM Education Centre
06.2017 - 11.2018
- Planned curriculum-aligned lessons using diverse teaching methodologies.
- Established positive relationships with students to enhance learning experiences.
- Implemented effective teaching strategies to maintain discipline and student engagement.
- Provided feedback to parents during meetings to foster collaboration.
- Contributed to staff meetings by developing a new teaching tactic for lagging students.
Elementary School Teacher
The Central Modern School
08.2014 - 05.2017
- Teach core subjects, such as reading, writing, mathematics, science, and social studies.
- Foster a positive and inclusive classroom environment to support student learning.
- Monitor and evaluate students' academic progress through tests, projects, and assignments.
- Maintain discipline and implement effective classroom management strategies.
- Communicate with parents and guardians about their child's academic and behavioral progress.
- Prepare and distribute progress reports, report cards, and other academic records.
- Plan and supervise educational activities, such as field trips and school events.
- Organize extracurricular activities, including art, music, sports, or clubs.
Education
Bachelor of Education - Elementary Education and Teaching
Kurukshetra University
01.2014
Master of Science - MSc - Geography and Cartography
University of Calcutta
01.2012
Bachelor of Science - BSc - Geography
University of Calcutta
01.2010
Skills
- Montessori methodology
- Curriculum design
- Child development
- Behavior management
- Classroom management
- Creative planning
- Collaboration skills
- Assessment and observation
- Emotional and physical care
- Cultural awareness
- First aid and safety
- Professional growth
Certification
- Multiple Intelligence & Brain Based Learning, 08/19/17
- New Evaluation of Curriculum, 07/08/17
- Methodology, 04/28/18
- Classroom Management, 09/16/17
Hobbies and Interests
- Dancing
- Writing
Languages
- English, C2
- Danish, B2
- Bengali, C2
- Hindi, C2
Work Preference
Work Type
Full TimePart TimeInternshipWork Location
On-SiteRemoteHybridTimeline
Fulltime Parenting
Denmark
03.2023 - Current
Operations Supervisor
Gorilllas.IO
11.2022 - 02.2023
Inventory Associate
Gorilllas.IO
11.2021 - 08.2022
Pedagogical Assistant
Lille Ørestad
10.2019 - 11.2021
Geography Teacher
HM Education Centre
06.2017 - 11.2018
Elementary School Teacher
The Central Modern School
08.2014 - 05.2017
Bachelor of Education - Elementary Education and Teaching
Kurukshetra University
Master of Science - MSc - Geography and Cartography
University of Calcutta
Bachelor of Science - BSc - Geography
University of Calcutta
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