I am skilled in multitasking and maintaining cleanliness, I have a strong work ethic and strive to make the customers experience positive. I am good at communicating with customers, addressing complaints and resolving issues, while accommodating to their needs. I have a positive attitude and remain calm in a stressful and busy workplace.
- Served customers food and drinks to their needs.
- Maintained an organized workplace during busy shifts to give customers the best service.
- Made sure the restaurant remained clean and tidy.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Organized work areas, cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive and satisfied customer.
- Maintained regular and consistent attendance and punctuality.
- Processed both cash and card purchases and returns.
- Managed multiple tasks in a busy environment.
- Made positive relationships with regular customers by remembering their preferences and their names.
- Trained new employees in counter operations, improving overall staff performance and productivity.
- Strong Work Ethic
- Safe Food Handling
- Guest Engagement
- Hospitality service expertise
- Cleanliness standards