Ganesh Sawant

• Timely and qualitative creation of Sales & Purchase orders & Customer Invoicing.
• Worked on a project to introduce a new system in the team so that we could operate more efficiently and effectively to meet the needs of our clients.
• Made sure that Contracts & Prices are in place & timely updated.
• Maintained volume trackers and adhere \ sustain established control mechanisms.
• Meet Ad hoc customer requirements \ exceptions and ensure that the requirements are ed control mechanisms.
• Always ensured Standard Operating Procedures (SOP) and SLAs are prepared and P) and SLAs are prepared and maintained for all processes managed in the GSC and necessary amendments are done.
• Took ownership in tracking, monitoring, and achieving KPI's related to the process.
• Ensure best practice is shared within teams in the GSC.
• Kept constant coordination with Operations and other Finance Team.
• Constantly collaborated with client and PTP team to identify the root cause of high volume spike in Workflows and closure of them with 100% accuracy within TAT.
• Creation of deferments sent by clients, customer billing and invoicing, ICB invoices, Unbilled Sales orders report and job costing reports.
• Quarterly connects with the cashbox team and client for contractual charges.
• Knowledge of SAP OTC module

KEY RESPONSIBILTY:

• Responsible for the day-to-day sales operation of stores across the country
• Data feeding in Oracle System
• Coordinating with Warehouse for timely dispatch of products as per Client requirements.
• Generating various reports as required to fulfill customer request and immediate resolve if complaint raise.
• To ensures all inventory transaction are completed within the timeline.
• Payment tracking and reconciliation with vendors.

• Daily Response Management
• Mention Search and Action
• Action on Negative/Neutral/Positive Mentions
• Up to date on the latest tools and their capabilities
• Ability to propose logical solutions as well as communicate them clearly and effectively
• Proactive team player
• Ability to work in cross-functional teams and collaborate with internal and external teams
• Strong communication skills (both in person and in writing) while interacting with individuals with a varied range of technical understanding

• Handling rates desk
• Working on rates as per requirements of clients
• Preparing weekly report on freight rates
• Daily Follow up with Carrier and Airline for spot rate & Inland Rate
• Completing Imports Entry after Booking
• Filing Custom Entries
• Filing ISF (Importer Security Filing) (10+2)
• Filing AMS (Automated Manifest System)
• Gives training to new Joiners

• Worked as senior process associate in Imports/ Exports operations
• As a part of custom operation, primary job was to do Imports/ Exports validation, calculate import duties and taxes based of custom rules of shipment
• Was also part of senior team, who was submitting final declaration, based on custom rules and regulation using custom application
• Worked with training team to mentor and assist new joiners
• Cleansing Customs with the help of Invoice and Airway Bill
• Must cleanse shipment in system known as DCC
• Maintain records of shipment validated in excel folder and in EPMO system
• Updating clients about the validated shipment per day and to mail client about the record of validation and confirming query through mail
• Must verify Incoterm and validate the shipment
• Had a good knowledge of HS code.