Sofie Zachariassen
Master Global Studies
København,84
Summary
Proven Front Desk Receptionist at Scandic, adept in calendar management and maintaining high customer satisfaction. Demonstrated reliability at Post Danmark, enhancing operational efficiency and team cohesion. Excelled in fostering guest relations and executing administrative duties, contributing to a seamless front desk operation. Skilled in both interpersonal communication and punctuality, ensuring optimal service delivery. Warm and friendly individual helps customers in any situation.
Work History
Front Desk
Scandic
Front Desk Receptionist (Deltid)
Scandic Falkoner | Frederiksberg | Marts 2022 - august 2024
Front Desk Receptionist (Fuldtid)
Scandic | København og omegn | Januar 2017 - august 2020
Diverse Fritidsjobs (Deltid)
Chauffør hos Post Danmark: Ansvar for sikker og rettidig levering af madvarer (2012-
2015).
Diverse Fritidsjobs (Deltid)
Stena Line, Post Danmark, Dansk Folkeferie, Vero Moda
Håndtering af kundeinteraktioner og opretholdelse af høj kundetilfredshed gennem effektiv
kommunikation og problemløsning.
•
Udførelse af administrative opgaver og koordinering af daglige aktiviteter for at sikre smidig
drift i receptionen.
•
• Styrkelse af relationer med gæster og kolleger gennem empatisk og professionel interaktion.
Education
Master of Science - Global Studies
04.2001 -
Skills
Patience and composure
Languages
Danish, Swedish, Norwegian, German
Native language
Timeline
Roskilde Universitet - Master of Science, Global Studies
04.2001 -
Front Desk - Scandic
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