STEPHANIE WILLIAMS
Smyrna,GA
Summary
To obtain a stimulating administrative position that will utilize organizational, problem solving and interpersonal/communication skills to contribute to an organization’s growth and profitability. I’m a highly motivated individual who possesses strong leadership, a self-starter who meets project deadlines and requirements while performing multiple tasks within fast-paced environments. Outgoing Front Office Assistant with 10+ years of experience in office and administrative work. Driven and fast-learning individual with exceptional organizational talents and customer service skills. Superior understanding of specific protocols and MS Office suite.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Administrative Assistant Facilities Coordinator
Enercon
Kennesaw, GA
2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
- Assisted with logistical requirements for events and meetings.
- Served as point of contact for internal and external customers seeking support and information.
- Assisted with meetings and conference room reservations.
- Assisted new employees with new-hire paperwork and reviewed for completeness.
- Answered multiple console telephone system to direct calls to appropriate personnel.
- Used [Software] and [Software] to create presentations, reports and spreadsheets.
- Used [Software] to track expense claims and prepare expense reports for management.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Front Office Assistant
Northside Hospital (MVIM Office)
Sandy Springs, GA
08.2021 - 06.2022
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Completed patient check-in processes to 50+ patients daily by verifying insurance and submitting forms to nursing team and physicians.
- Produced high-quality communications for internal and external use.
- Directed phone inquiries, answered customer questions and scheduled appointments.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained transaction security by verifying payment cards against identification.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
Regional Manager
Sisterhood Extravaganza, Inc
Chicago, Illinois
05.2017 - 05.2020
- Attend monthly online leadership meetings and/or training, provide and support enthusiasm, positivity engagement, to 100+ members of West Chicago chapter and managing directors of other chapters.
- Overseeing 10K fundraising, budgeting, and community outreach projects.
- Develop and implement programs aligned with regional organization's mission and support organization's goals.
- Create program materials, establish staffing requirements, and ensure that program achieves stated objectives.
- Responsible for special events which publicize nonprofit organization and its programs..
- Leveraged nonprofit opportunities by recruiting top talent and managing brand image to exceed plan performance.
Administrative Assistant
McDonald’s Regional Office
Overland Park, Kansas
08.2006 - 01.2009
- Principal accountabilities included travel arrangements, assisting with customer satisfaction issues in restaurants, producing letter correspondents, coordinating travel arrangements and managing calendars.
- Managed 80%, anticipated and executed administrative deliverables of Operations and Marketing Departments.
- Performed advanced administrative functions that supported needs of internal and external customers.
Administrative Assistant
Adecco
Overland Park, Kansas
05.2004 - 06.2006
- Responsible for providing clerical and administrative support for various clients.
- Managed budgets, bookkeeping, event planning, updated web sites, managed travel arrangements, provided correspondence via email communications, arranged for catering and ordered office supplies and kept accurate counts of office inventory for department and performed other general duties.
Executive Assistant
QVC, INC
West Chester, Pennsylvania
03.2001 - 11.2003
- Reported to Vice President of Merchandising and supported five Brand Managers within Merchandise department.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Processed 30+ travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Trained junior office staff in correct procedures and reporting requirements.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Education
TUSKEGEE UNIVERSITY
Chattahoochee Technical College
Marietta, GA05.2021
Skills
- Trustworthiness & Strong Work Ethics
- Customer Service Skills
- Administrative Support Skills
- Team Collaboration Skills
- Oral/Written Communication Skills
- Time Management Skills
- Computer Acumen
- Scheduling & Event Coordination
- Virtual Support Readiness
- Medical Terminology Usage
- ICD-10 and CPT Procedural Coding Knowledge
- Medical Mathematical Calculation and Reasoning
- Critical Thinking/Problem Solving Skills
- Electronic Records Organization Skills
- Multitasking and Prioritization Skills
Certification
- Certified Billing and Coding Specialist - Certification Pending
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant Facilities Coordinator
Enercon
2023 - Current
Front Office Assistant
Northside Hospital (MVIM Office)
08.2021 - 06.2022
Regional Manager
Sisterhood Extravaganza, Inc
05.2017 - 05.2020
Administrative Assistant
McDonald’s Regional Office
08.2006 - 01.2009
Administrative Assistant
Adecco
05.2004 - 06.2006
Executive Assistant
QVC, INC
03.2001 - 11.2003
TUSKEGEE UNIVERSITY
Chattahoochee Technical College
- Certified Billing and Coding Specialist - Certification Pending
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