

Experienced and dedicated QA Lead Engineer with over 12 plus years in the IT industry, specializing in manual testing, QA project management, and eCommerce platform testing across Salesforce, Drupal, and Magento ecosystems. Proven track record of ensuring timely delivery of high-quality products through collaboration with stakeholders and adherence to Agile methodologies. Demonstrated expertise in test strategy, test planning, end-to-end testing, and process improvement. Strong communicator and team player with a commitment to continuous learning and operational excellence.
Testing : Manual and Automation Testing, System integration testing, User acceptance testing, End-to-end testing, Regression Testing, Smoke Testing, Integration Testing, Cross-Browser Testing, ERP Testing, Web & Mobile Application Testing, API Testing, Test Planning, Test case design, Defect Management, Defect triage, Root cause analysis, Release Validation, Test cycle management, QA Metrics & Reporting
Tools & Technologies: JIRA, Quality Center (QC), Selenium, Katalon Studio, Postman, Power BI, SSRS, MySQL, SFCC (Salesforce Commerce Cloud), Magento, Drupal, Salesforce Marketing Cloud, Oracle ERP, Automation framework design
Methodologies: Agile Scrum, SDLC, STLC, Sprint Planning, Continuous Testing, Release Management, Risk-Based Testing
Leadership & Stakeholder Management: QA Team Leadership, Test Estimation, Automation Framework Strategy, UAT coordination, Client management, Cross-functional collaboration, Team Mentoring, Defect Review & Governance, Executive reporting, Process Improvement, QA best practices