Tanvir Easin

• Analyzed customer service data to identify and address customer service issues, resulting in improved customer experience
• Handled Customer complains and resolved issues via Live chat

• Conducted regular equipment maintenance checks for safe operation and reduced downtime due to malfunctions.
• Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
• Coordinated with executive chef on monthly budgeting projections, monitoring expenses closely throughout each period.
• Managed staff scheduling, ensuring optimal coverage during peak hours and minimizing labor costs.

* Solving accounting issues raised by customers .

*Maintained and managed inventory

*Fixed any invoice/Statement errors .

* Maintained records of products. Provided necessary information to customers when needed.

*Trained new employees for the position.

• Stocked and replenished kitchen supplies to ensure all ingredients were available for the kitchen team
• Washed dishes, utensils and other kitchen items, ensuring a clean and hygienic kitchen
• Performed basic food preparation tasks, such as chopping vegetables, to help in the kitchen during peak hours
• Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.