Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tatyana Kirillova

Tatyana Kirillova

Sales Development Representative
Vallensbæk,83

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

4
4
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Sales Development Representative

The Modern SDR
Texas
  • Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
  • Boosted sales revenue by implementing effective sales strategies and streamlining the sales process.
  • Generated detailed sales reports to track performance metrics over time, informing future strategy adjustments as necessary.
  • Generated $37 200 revenue for my clients in almost 2 months

Warehouse Receiver

Netto
06.2023 - Current
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Coordinated warehouse organization scheme and product placements.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Inspected merchandise and sent damaged pieces for repair before shipment.

Party Animator

Prikazkite
01.2020 - 06.2022
  • Piloted innovative animation techniques, experimenting with new approaches to keep projects fresh and exciting.
  • Increased customer service success rates by quickly resolving issues.
  • Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
  • Performed themed sets and shows with minimal repetition to provide original content for returning guests.

Education

AP Degree - Service, Hospitality And Tourism Manangement

University Collegue of Northen Denmark
Aalborg, Denmark
04.2001 -

High School Diploma -

Foreign Language High School"Prof.dr.Asen Zlatarov
Veliko Tarnovo, Bulgaria
04.2001 -

Skills

Time management abilities

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Certification

Sales Development Representative, The Modern SDR

Timeline

Warehouse Receiver

Netto
06.2023 - Current

Sales Development Representative, The Modern SDR

02-2023

Business English: Planning & NegotiatingTraining - University of Washington

02-2021

Forex professional

03-2020

Party Animator

Prikazkite
01.2020 - 06.2022

AP Degree - Service, Hospitality And Tourism Manangement

University Collegue of Northen Denmark
04.2001 -

High School Diploma -

Foreign Language High School"Prof.dr.Asen Zlatarov
04.2001 -

Sales Development Representative

The Modern SDR
Tatyana KirillovaSales Development Representative