Tatyana Kirillova
Sales Development Representative
Vallensbæk,83
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Sales Development Representative
The Modern SDR
Texas
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Boosted sales revenue by implementing effective sales strategies and streamlining the sales process.
- Generated detailed sales reports to track performance metrics over time, informing future strategy adjustments as necessary.
- Generated $37 200 revenue for my clients in almost 2 months
Warehouse Receiver
Netto
06.2023 - Current
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Coordinated warehouse organization scheme and product placements.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Party Animator
Prikazkite
01.2020 - 06.2022
- Piloted innovative animation techniques, experimenting with new approaches to keep projects fresh and exciting.
- Increased customer service success rates by quickly resolving issues.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Performed themed sets and shows with minimal repetition to provide original content for returning guests.
Education
AP Degree - Service, Hospitality And Tourism Manangement
University Collegue of Northen Denmark
Aalborg, Denmark 04.2001 -
High School Diploma -
Foreign Language High School"Prof.dr.Asen Zlatarov
Veliko Tarnovo, Bulgaria 04.2001 -
Skills
Time management abilities
Customer Relationship Building
Problem-Solving
Social selling
CRM Management
Multitasking Abilities
Excellent Communication
Certification
Sales Development Representative, The Modern SDR
Timeline
Warehouse Receiver
Netto
06.2023 - Current
Sales Development Representative, The Modern SDR
02-2023
Business English: Planning & NegotiatingTraining - University of Washington
02-2021
Forex professional
03-2020
Party Animator
Prikazkite
01.2020 - 06.2022
AP Degree - Service, Hospitality And Tourism Manangement
University Collegue of Northen Denmark
04.2001 -
High School Diploma -
Foreign Language High School"Prof.dr.Asen Zlatarov
04.2001 -
Sales Development Representative
The Modern SDR