Thiru Ramasamy
Billund
Summary
Experienced and passionate Business Development & Sales operations controller with over 8+ years of expertise in evaluating and enhancing business systems for renowned organizations. Driven to deliver results, I possess a structured approach, strong sense of priorities and deadlines, and a positive attitude towards knowledge sharing and collaboration with colleagues. Thriving on new challenges, I am prepared to take on any job role that comes my way.
Overview
15
15
years of professional experience
Work History
Inbound Business Operations
Salling Group
09.2020 - Current
- Lead and conducted in depth analysis of business performance versus business goals
- Working on Business KPI's
- Good knowledge with SAP (EWM) reporting and analyzing tool
- Forecast needs and adjusted future plans
- Analyzed data to assist in strategic decision-making
- Budgeting and Cost controlling
- Oversaw capital purchase order and sales orders to ensure quality control and proper depreciation
- Prepared standard operating procedures
Team Leader, Sales Operations
Global Exchange
02.2016 - 03.2020
- Creating sales reports for day to day operations and managed weekly income statement projection
- Clear knowledge with main stakeholder's importance and needs
- Built and maintained strong client relationships
- Finding new business opportunity and extending the contracts
- Developed and executed sales strategies, resulting in expected growth
- Planning and implementing the yearly Budget and follow-up on monthly performance in relevant areas
- Analyze marketing process and develop cost saving controls
- Oversee month-end closing reports, identifying issues and compared with previous year results and projections
- Good experienced in AML and KYC
Operations and Sales Manager
Lyca Mobile (Hasting Solution)
03.2013 - 12.2015
- Developed and managing the sales time and motivating to reach the desired goals
- Identified and solved complex strategy obstacles to promote growth and guide business direction
- Customer relationship, upselling, contract negotiation, customer retention and satisfaction
- Drafted and reported monthly and annual sales, P&L and staff performance to inform management
Operations Manager
Tesco
01.2010 - 01.2013
- Managed the day to day operations for the 150,000 pounds turnover retail store
- Spearheaded a team of 60 sales professionals and delivered training programs
- In charge of hiring new employees and chartering Professional Development programs in liaison with the Human Resource department
- Handled direct sales, cash control and inventory to maintain the merchandise
- Established effective processes to optimize the shrink and waste management functions of the store
- Worked with the Marketing and Finance teams to review sales reports and initiated effective processes to improve service and turnover
- Follow-up on purchase and sales orders and invoice
Education
Master - Computer science
Middlesex University
London04.2010
Post Graduate - Retail Management
Skills
- Leadership Skills
- Analytical Thinking Skills
- Budgeting and finance
- Business Development
- Client management
- Contract negotiation
- Stakeholder management
- SAP EWM
- Policy assessment
- B2B Sales
- Adept in all Microsoft Office applications
- Regulatory compliance
- Training and Auditing
- Sales reports
- Strategic planning
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Danish
Intermediate (B1)
Hobbies and Interests
- Golf
- Cricket
Timeline
Inbound Business Operations
Salling Group
09.2020 - Current
Team Leader, Sales Operations
Global Exchange
02.2016 - 03.2020
Operations and Sales Manager
Lyca Mobile (Hasting Solution)
03.2013 - 12.2015
Operations Manager
Tesco
01.2010 - 01.2013
Post Graduate - Retail Management
Master - Computer science
Middlesex University
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