Summary
Overview
Work History
Education
Skills
Languages
DATE OF BIRTH
Timeline
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Tobias Kragh Hansen

Tobias Kragh Hansen

Næstved,85

Summary

Encouraging manager and analytical problem-solver with talents for teambuilding, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgement to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Shift Manager

Mcdonalds Næstved
03.2021 - Current
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Collaborated with other Shift Managers to maintain consistency in policies across all shifts, fostering a cohesive workplace culture.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Education

High School Diploma -

ZBC
Handelsskolevej 3, 4700 Næstved
06-2024

Skills

  • Team collaboration
  • Customer service
  • Effective communication
  • Problem solving
  • Handling customer complaints
  • Ambitious
  • Dedicated
  • Shift leadership

Languages

Danish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Intermediate (B1)

DATE OF BIRTH

28/11-2005

Timeline

Shift Manager

Mcdonalds Næstved
03.2021 - Current

High School Diploma -

ZBC

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Tobias Kragh Hansen