Tomas Roman
Kobenhavn
Summary
Skillled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. currently living in Denmark, I am a very positive person, looking to acquire new knowledge and continue growing professionally. I speak Italian, French and english well.
Overview
2
2
years of professional experience
Work History
Client Advisor
Tivoligardens
07.2024 - Current
- Teamwork, Customer service, Knowledge of coffee, and alcoholic and non-alcoholic beverages, Cleaning and maintenance skills, Flexibility
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Utilized advanced problem-solving skills to address unique client challenges and identify appropriate solutions.
Waiter
Dlounge Italy
04.2024 - 07.2024
- Effective communication with colleagues and customers, Teamwork, Knowledge of alcoholic beverages and wines, Time management, Proactive learning
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Waiter and Barista
Le Fenice Patisserie
01.2023 - 04.2023
- Effective communication with colleagues and customers, Customer service, General cleaning, Stock control
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Education
High School Diploma -
School San Giuseppe
Buenos Aires, Argentina11.2023
BARISTA - Coffee
International Cocktail Center
Buenos Aires, Argentina07.2022
Skills
- Problem Solving
- Learning New Things
- Active Communication
- Understanding
- Detail-oriented
- Understanding and flexibility
- Multi-tasking
- Motivation and creative
- Teamwork
- Positive attitude
Languages
Italian
Advanced
C1
English
Advanced
C1
French
Intermediate
B1
Spanish
Proficient
C2
Identification
European ID card and passport, 2024-02-28
Personal Information
- Date of Birth: 2005-07-07
- Nationality: Italian
Timeline
Client Advisor
Tivoligardens
07.2024 - Current
Waiter
Dlounge Italy
04.2024 - 07.2024
Waiter and Barista
Le Fenice Patisserie
01.2023 - 04.2023
High School Diploma -
School San Giuseppe
BARISTA - Coffee
International Cocktail Center
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