Upendo Kahumba Thulstrup
Office Manager, Administrative Assistant
Denmark
Summary
Flexible and organized Office Manager / Administrative Officer with 4 years of experience ensuring the smooth and efficient operation of office environments. Known for delivering high-quality administrative support, managing daily operations, coordinating logistics, and maintaining effective vendor and team relationships.
Naturally service-oriented with a strong intuition for anticipating needs, I take pride in supporting others and creating a well-functioning, positive workplace. My proactive mindset and attention to detail have consistently contributed to streamlined workflows and high team satisfaction.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Assistant, Executive Office
Paychex Europe
04.2024 - Current
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Collaborated with cross-functional teams to achieve common goals while working on various projects and tasks simultaneously.
- Facilitated smooth communication channels within the organization, ensuring timely dissemination of information and updates.
- Provided high-level administrative support to the leadership team, including complex travel coordination, calendar management, meeting scheduling, and detailed expense reporting.
- Coordinated internal and external events, ensuring seamless execution from initial planning through to post-event follow-up.
- Managed daily office operations, including procurement of supplies and maintaining relationships with vendors and service providers.
- Served as liaison with vendors and suppliers to ensure timely and cost-effective delivery of office needs.
- Supported onboarding for new employees, including creating access cards, preparing welcome boxes and notes, booking welcome breakfasts, and managing floor setup logistics.
Personal Assistant and Office Manager
Amco Solutions Aps
05.2023 - 03.2024
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Kept detailed track of household and maintenance inventory and schedules.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Organizing company events and Conferences
- Onboarding of new employees
- Booking transport and accommodation
- Ordering It stationery
- Ordering kitchen supplies
- Assisting the CEO with adhoc stuff
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Displayed absolute discretion at handling confidential information.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
Office Manager
24 Slides Aps
08.2021 - 01.2023
- Provided communications for internal and external use.
- Completed clerical tasks such as filing, copying and distributing mail.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Prepared meeting rooms and materials and recorded important information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to database.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Arranged meetings and coordinated resources for use by attendees.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Supported staff on special assignments and ad hoc projects.
- On boarded and offboarding employees
- key contact person with Canteens and Cleaning company
- Managed conversations with the landlords in relations to the office and etc
- updating of the Marketing, Sales and Churn Report
- Booked meetings and events
Senior Administrative Officer
Rsk Consulting Limited, Salaam
02.2019 - 10.2020
- Administration of company databases
- Manage Office Supplies stock and placing orders
- Organize a filing system for important and confidential company documents
- Answer queries by employees and clients
- Update Office policies as needed
- Maintain a company calendar and schedule appointments
- Book meeting rooms as required
- Distribute and store correspondences(e.g
- Letters, emails and packages)
- Arrange travel and accomodations
- Schedule in house and external events
Administrative Officer
Petrogas Field Services Limited
01.2019 - 06.2020
- Front Office Management
- Acquiring quotations from vendors and Suppliers
- Making and receiving business calls
- Managing a document filing system—paper and electronic
- Carrying-out word processing, spreadsheet development, photocopying, filing,production of reports, printing of proposals and other items as needed
- Preparing letters to government and donor authorities
- Keeping central files for corporate head office and field offices
- Preparing travel itineraries, arranging for domestic and international travel and hotelbookings
- Coordinating workshop preparations and logistics
- Handling all incoming and outgoing paper and electronic correspondences, couriershipments and maintaining records of the same
- Maintaining an outgoing mail register
- Keeping custody of and assume responsibility for the release of company stationeries
- Ensuring that all informational or company promotional materials are highlypresentable and pleasing to the eye
- Arranging for tea, coffee, soft drinks or lunch boxes to company guests and employee asmight be appropriate
- Purchasing, receiving and controlling the usage of all office supplies
- Maintaining and administering a petty cash system and simple bookkeeping
- Writing checks and vouchers as per instructions from finance/accounting officer; andsending check-lists to the bank
- Filing all payment vouchers with supporting documents
Apple Product Professional, IStore, Dar Es Salaam
iStore, Apple Authrorized Resellers
09.2013 - 12.2018
- Communicated and approached potential customer for new business
- Provided customers with quotations and demos
- Negotiated the terms of an agreement and closed sales
- Gathered market and customer information and provided feedback on the buyingtrends
- Represented the company products at trade exhibitions, events and demonstrations
- Participated in team meeting and sharing best practices with colleagues.
Marketing Officer
Phares Insurance & Brokers
06.2012 - 11.2013
- Interviewed and recommended hiring of Phares Staff
- Participated in staff orientation
- Researched and reported on potential new clients
- Assisted in the design of the company logo
- Approached via phone or door to visit with potential new customers.
Education
Bachelor's degree - Procurement and Logistics Management
Tanzania Institute OfAccountancy
Dar Es Salaam, Tanzania 09.2011 - 10.2012
Certificate in Secondary Education -
Esacs Secondary School
Dar Es Salaam, Tanzania 01.2005 - 11.2008
Certificate In Business Administation -
College of Business Education
Dar Es Salaam, Tanzania 09.2009 - 09.2010
Skills
Skills
Fast Learner
Ability to Work Under pressure
Ability to Multitask
Teamwork
Adaptability
Computer Skills
Customer Service
Languages
English
Swahili
Danish
Timeline
Assistant, Executive Office
Paychex Europe
04.2024 - Current
Personal Assistant and Office Manager
Amco Solutions Aps
05.2023 - 03.2024
Office Manager
24 Slides Aps
08.2021 - 01.2023
Senior Administrative Officer
Rsk Consulting Limited, Salaam
02.2019 - 10.2020
Administrative Officer
Petrogas Field Services Limited
01.2019 - 06.2020
Apple Product Professional, IStore, Dar Es Salaam
iStore, Apple Authrorized Resellers
09.2013 - 12.2018
Marketing Officer
Phares Insurance & Brokers
06.2012 - 11.2013
Bachelor's degree - Procurement and Logistics Management
Tanzania Institute OfAccountancy
09.2011 - 10.2012
Certificate In Business Administation -
College of Business Education
09.2009 - 09.2010
Certificate in Secondary Education -
Esacs Secondary School
01.2005 - 11.2008
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