Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
VIKAS SHARMA

VIKAS SHARMA

Service Assistant@Ørsted
Copenhagen, Denmark

Summary

Customer-focused and results-driven professional with an MBA in Marketing and strong foundations in sales, business development, and client relationship management. Early career experience with leading firms in India, including Tata Infomedia, Times of India, and Standard Chartered Bank, focused on B2B and B2C sales, media advertising, and SME lending. Since moving to Denmark in 2009, successfully transitioned into retail and industrial service roles, including Store Manager and Service Assistant for Ørsted projects. Certified in Financial Modeling (FMVA®), Capital Markets (CMSA®), and Data Analytics, bringing a blend of operational insight, financial acumen, and consultative selling skills. Seeking to re-enter sales or account management roles in Denmark, leveraging multicultural experience and strong adaptability.

Overview

2026
2026
years of professional experience
5
5
Certifications
3
3
Languages

Work History

Service Assistant

KL Special Services (Onsite for Ørsted)
Copenhagen
2024 - Current
  • Ensured operational safety and compliance during maintenance activities for Ørsted’s renewable energy facilities.
  • Monitored and supported site operations, maintaining adherence to strict health, safety, and environmental (HSE) standards.
  • Coordinated with technical teams to facilitate smooth workflow and minimize operational disruptions.

Sales Manager

Sankt Annæ
2018 - 2023
  • Resolved escalated customer complaints successfully maintaining high levels of client satisfaction.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Oversaw daily store operations including inventory control, staff scheduling, and customer engagement.

Sorter Operations Associate

United Parcel Service, UPS
2010 - 2015
  • Handled logistics operations, including sorting and dispatching packages with accuracy and speed.
  • Maintained performance under tight deadlines in a high-volume environment.
  • Balanced multiple priorities simultaneously while working under pressure, demonstrating strong time management skills.

Sales Manager

Deep Engineering Industries
India
2005 - 2009
  • Achieved 35% revenue growth over four years by implementing targeted sales strategies in the engineering sector.
  • Expanded client portfolio with 50+ new accounts , including major players in automotive and heavy machinery.
  • Secured multiple mid-sized contracts (valued up to ₹10 crore / approx. USD 1.2 million ) that contributed significantly to regional market share.
  • Strengthened customer retention by 15% through relationship management and value-added service delivery.

Education

MBA - Marketing

Bangalore University
India
04.2001 -

BBA - Marketing

Shimla University
India
04.2001 -

Skills

Certification

FMVA (Financial Modeling and Valuation Analyst)

Timeline

FMVA (Financial Modeling and Valuation Analyst)

08-2023

Data Specialization

08-2023

CMSA (capital Markets and Securities Analyst

04-2023

FPWM (Financial Planning and Wealth Management)

03-2023

MBA - Marketing

Bangalore University
04.2001 -

BBA - Marketing

Shimla University
04.2001 -

Service Assistant

KL Special Services (Onsite for Ørsted)
2024 - Current

Sales Manager

Sankt Annæ
2018 - 2023

Sorter Operations Associate

United Parcel Service, UPS
2010 - 2015

Sales Manager

Deep Engineering Industries
2005 - 2009

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VIKAS SHARMAService Assistant@Ørsted