Summary
Overview
Work History
Education
Languages
Timeline

Viktoria Dimitrova

Tranbjerg

Summary

I’m a highly results-oriented person, motivated by solving problems and maintaining a healthy environment for all coworkers. Teamwork is important to me and is always a high priority.

Overview

6
6
years of professional experience

Work History

Werehouse employe

DAO 365
11.2021 - Current
  • Lead a team of loading personnel, providing guidance on effective loading techniques and safety procedures
  • Serve as the primary contact person during shifts, facilitating communication between team members and management
  • Perform report damaged or defective items, facilitating prompt replacements
  • Proficient in operating forklifts, pallet jacks, and other warehouse equipment to move and store materials
  • Conduct routine equipment inspections and report any malfunctions for timely maintenance
  • Pick and pack customer orders efficiently, ensuring accuracy and timely dispatch
  • Collaborate with shipping teams to coordinate outgoing shipments and meet delivery deadlines
  • Work collaboratively with colleagues to achieve daily production targets and resolve operational challenges
  • Assist in training new warehouse team members on standard operating procedures
  • Participate in safety training sessions and actively contribute to the improvement of safety procedures
  • Interface with delivery personnel and drivers, ensuring a smooth handover of goods and addressing any concerns promptly
  • Uphold a positive and customer-focused attitude in all interactions.

Beautician

VNP
09.2020 - Current
  • Provided high-quality beauty treatments to a wide range of clients, resulting in an X% customer satisfaction rating

Technical contractor

Road engineering-M
10.2018 - 09.2020
  • Wrote documentation that clearly and concisely described the technical architecture of the application
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Mentored junior developers, providing guidance on best practices, resulting in improved code quality and adherence to deadlines.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Education

Primary School -

7th Elementary School Prof. Dr. ''Asen Zlatarov''

Construction, Architecture and Geodesy -

Professional School of Architecture, Construction And Geodesy Prof. Arch. ''Stefan Stefan''

Architecture -

Lyuben Karavelov Higher School of Civil Engineering

Eyelash extension -

Training Center - Sofia Courses

Beautician -

Training Center of Qualification ''Eurostandart Center 28''OOD

Beautician-permanent makeup microblading -

Training Center of Qualification ''Eurostandart Center 28''OOD

Marketing

University of National And World Economy

Languages

Bulgarian
Proficient
C2
English
Upper intermediate
B2

Timeline

Werehouse employe - DAO 365
11.2021 - Current
Beautician - VNP
09.2020 - Current
Technical contractor - Road engineering-M
10.2018 - 09.2020
7th Elementary School Prof. Dr. ''Asen Zlatarov'' - Primary School,
Professional School of Architecture, Construction And Geodesy Prof. Arch. ''Stefan Stefan'' - Construction, Architecture and Geodesy,
Lyuben Karavelov Higher School of Civil Engineering - Architecture,
Training Center - Sofia Courses - Eyelash extension,
Training Center of Qualification ''Eurostandart Center 28''OOD - Beautician,
Training Center of Qualification ''Eurostandart Center 28''OOD - Beautician-permanent makeup microblading,
University of National And World Economy - , Marketing

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Viktoria Dimitrova