Vladyslav Deineka
Restaurant Manager
Gilleleje
Summary
Hospitality professional with experience at KFC, combining operational support and supervisory responsibilities. Experienced in customer service, staff coordination, food safety standards, and daily restaurant operations. Highly motivated, dependable, and adaptable.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant manager
DTS Kharkiv LLC (KFC)
Chernivtsi, Ukraine
10.2021 - 09.2025
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Implemented new menus, improved dining experience.
- Conducted regular inspections for adherence to food hygiene norms and standards.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Trained new team members, enhanced service quality.
- Analysed operations to improve restaurant efficiency and service levels.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
- Maintained safe working and guest environments, reducing injury and incident risks.
- Developed, implemented and communicated business plans to promote profitable food and beverage sales.
- Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
- Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
- Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
- Managed daily operations for smooth restaurant functioning.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
- Delivered in-depth training to customer-facing staff, promoting strong service performance.
- Cultivated a positive work environment by fostering team spirit amongst staff.
- Tracked key performance indicators on a weekly basis; identified areas needing improvement.
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Conducted regular meetings with staff; communicated updates and received feedback.
- Monitored stock levels regularly; minimised waste and over-ordering incidents.
- Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Streamlined staff rotas to optimise efficiency.
- Developed relationships with suppliers for better inventory management.
- Achieved financial goals through rigorous restaurant budgeting and forecasting.
- Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
- Innovated promotional strategies, raised brand awareness in local community.
- Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led by example in providing customers with attentive, professional restaurant service.
- Monitored restaurant performance to identify and implement improvement initiatives.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Grew restaurant profits through improved marketing and staff development initiatives.
Skills
Payroll and scheduling
Languages
English
Intermediate
Russian
Proficient (C2)
Ukrainian
Proficient (C2)
Accomplishments
Reliable and consistent performance in an international fast-food chain.
Compliance with hygiene, safety, and customer service standards.
Certification
HACCP
Timeline
HACCP
02-2024
Restaurant manager
DTS Kharkiv LLC (KFC)
10.2021 - 09.2025