Vrishali Shinde

My main responsibilities include the below:

• Talent acquisition and management through internal succession planning. Manpower planning and timely sourcing to support operations to run smoothly.
• Maintaining company compliance with local laws, in addition to established organizational standards.
• Coordinate employee grievances and disputes in timely and professional manner by finding constructive solutions and timely actions.
• Process payroll and benefits for employees, minimizing financial discrepancies through a detailed approach and an eye for detail while dealing with the payroll partner.
• Use technologically relevant HRIS systems to manage payroll and employee data and time & attendance management.
• Recognize and motivate employees through constant HR presence and maintaining an open door policy.
• Ensure employee job satisfaction by coordinating communication between managers and employees.
• Work with managers and guide to achieve compliance with organizational policies by providing clear information and recommending necessary changes.
• Instruct, senior leaders on appropriate employee corrective steps.
• Discover and resolve complex employee issues that affect management and business decisions by taking timely actions.
• Identify deficiencies to mitigate audit risks.
• Facilitate Learning & Development
• Facilitate the performance management system
• Handle entire gamut of HR activities involved during the lifecycle of an employee
• Work in coordination with the head office to attain operational excellence and support Company objectives
• Maintain and foster good relations with the trade union, employees' union, the work environment authority and other related authorities

• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Collaborated with team members to handle guest requirements from check-in through check-out.
• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
• Resolved service-related problems and documented actions in system.
• Trained new staff members in customer service techniques and hotel operations.
• Enforced policies and procedures to increase efficiency.

• Point of contact for participating Start-ups, Talent Acquisition assistance for Start-ups, Catering to Start-ups and the Talent pool, Coordinating workshops, Adhering to timelines

• Drafted and prepared meeting agendas and minutes of meetings.
• Maintained corporate records, personal financial statements and employee personnel files for the executive team.
• Used PowerPoint to format visual presentations for speeches and meetings.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Volunteered to help with special projects of varying degrees of complexity.
• Wrote reports, executive summaries and newsletters.
• Processed travel expenses and reimbursements for the executive team.
• Organized and coordinated conferences and monthly meetings.
• Screened calls and emails and responded accordingly to support executive correspondence.

• Leadership hiring, onboarding and induction of all new hires, Handling an entire gamut of activities related to employee life cycle in the organization, Organization compliance to statutory compliances and organizational policies and procedures, Monitoring employee code of conduct, Employee grievances handling, Responsible for Performance Management System and process, Processing of payroll and handling queries

• Entire gamut of activities related to Employee lifecycle, Delivery of trainings like Service Excellence, Telephone Etiquettes, Effective Communication, Grooming & Body language, Email Etiquettes, Induction and more related to hotel operations and MS Office for back of house departments, Assisting the General Manager in all tasks and taking care of his calendar, arranging everything related to his travel, attending meetings and minuting them, being the first point of contact for the Executive office, All activities related to guest experience at the reception, seamless arrivals and departures, night audits, reservations and responding to queries on call and emails, handling shifts individually, coordinating with all departments of the hotel from time to time
• Delivery of flawless guest services at all times

• Transition of Accounts Payable process from The UK to India, Preparation of the entire Detailed training module, Classroom and on the job training for all associates, Work allocation, execution and quality checks, Dashboard calls with the client on weekly basis