Yseult N. Mukasa
Store Manager
Copenhagen,COPENHAGEN
Summary
A highly motivated, passionate and experienced Store Manager with over a decade in the retail sector and extensive HR experience. Skilled in human resources management, team leadership, and store operations. Recognized for excellence and a track record of awards. Committed to personal growth, dependable candidate successful at managing multiple projects with accuracy and dedication. Skilled in working under pressure and adapting to new challenges to enhance organizational brand and team. Seeking new opportunities to leverage HR skills in a forward-thinking company.
Overview
10
10
years of professional experience
Work History
Store Manager
Adidas Outlet Store ( 700sqm)
01.2017 - Current
Assistant Store Manager
Adidas Group / Reebok
01.2015 - 01.2017
Department Manager
Adidas Flagship (2 Floors)
01.2012 - 01.2015
Assistant Store Manager
Adidas Group ( Dual Brand, Reebok & Adidas)
01.2008 - 01.2012
Assistant Store Manager
The Body Shop
01.2005 - 01.2008
Education
CIPD Level 3 -
Westminster Kingsway College, London
London, UK2018
ESOL (English for Speakers of Other Languages) -
York College
YORK, UK2005
High School Diploma -
Lycee Shaumba, Democratic Republic of The Congo
Congo ( DRC)2000
Word Processing Level 1 and 2, ECDL (European Computer Driving License) -
York College
York, UK01.2004
Skills
- Strong leadership and people management skills
- Proficient in HR management, payroll, and store operations
- Award-winning performance in retail management
- Multilingual with a commitment to learning Danish
- Excellent communication and interpersonal abilities
- High level of accuracy and attention to detail
- Adept in organizing, prioritizing tasks, and meeting deadlines
- Certified Bra Specialist and Trainer
- HR processes
- HR Forms Development
Accomplishments
- Received : Star performer of my store 2014, the “Best Store Manager of the Year in my region/Nordic 2020” and the “Most Confident Store Manager 2021” awards, in Uk & Nordic region.
Languages
Fluent in French, Swahili, English; learning Danish
Internationalexperience
Relocation to Denmark (2017), Selected by adidas to relocate from the UK to Denmark, demonstrating flexibility and a proactive approach to change management., Led HR initiatives to adapt store operations and employee management to align with Danish market characteristics., Streamlined HR processes, implemented best practices, and led employee training and development programs., Enhanced the in-store experience through strategic improvements in HR management and operational excellence.
Citizenship
British citizen
Danish permanent resident
Personal Information
Driving License: Full, clean EU (Danish) driving license
References
Available upon request
Hobbies and Interests
Event organization, cooking, travel, sports, photography and painting
Timeline
Store Manager
Adidas Outlet Store ( 700sqm)
01.2017 - Current
Assistant Store Manager
Adidas Group / Reebok
01.2015 - 01.2017
Department Manager
Adidas Flagship (2 Floors)
01.2012 - 01.2015
Assistant Store Manager
Adidas Group ( Dual Brand, Reebok & Adidas)
01.2008 - 01.2012
Assistant Store Manager
The Body Shop
01.2005 - 01.2008
CIPD Level 3 -
Westminster Kingsway College, London
ESOL (English for Speakers of Other Languages) -
York College
High School Diploma -
Lycee Shaumba, Democratic Republic of The Congo
Word Processing Level 1 and 2, ECDL (European Computer Driving License) -
York College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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