Zane Regina Zange
Hillerød,84
Summary
Proven customer service expert from Rib House, adept at maintaining dining area cleanliness and offering top-notch menu recommendations. Excelled in complex problem-solving and safe food handling, enhancing customer satisfaction and operational efficiency. Skilled in both interpersonal communication and serving expertise, consistently ensuring order accuracy and positive dining experiences.
Overview
2
2
years of professional experience
Work History
Waitress
Rib House
02.2024 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Cashier
Netto
01.2023 - 11.2023
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Hillerød Handelsgymnasium - U/NORD
Hillerød, Denmark05-2024
Skills
- Order Accuracy
- Dining area maintenance
- Customer Service
- Menu Recommendations
- Safe Food Handling
- Food and wine pairings
- Complex Problem-Solving
- Serving expertise
Languages
Latvian
Native language
English
Proficient
C2
Danish
Intermediate
B1
Russian
Intermediate
B1
Timeline
Waitress
Rib House
02.2024 - Current
Cashier
Netto
01.2023 - 11.2023
High School Diploma -
Hillerød Handelsgymnasium - U/NORD
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