Zsofia Arvai

• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.

Front Desk trainee:

• Streamlined check-in and check-out processes for improved guest experience.
• Supported management with administrative tasks, contributing to a well-run front office operation.
• Balanced daily financial reports at the end of each shift, ensuring accuracy in accounting practices.
• Participated in training sessions to stay updated on industry trends, best practices, and company policies.

HK Supervisor trainee:

• Facilitated open lines of communication between team members, fostering collaboration and teamwork within the department.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Worked with front desk to respond promptly to all guest requests.

Food and Beverage trainee:

• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Resolved customer complaints promptly and professionally, working towards satisfactory solutions for all parties involved.
• Developed strong communication skills through constant interaction with customers, coworkers, and supervisors.

• Cleaning
• Providing extra amenities for the guests when it was needed
• Working independently/with someone else

• Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
• Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
• Handled equipment, chemicals, and materials properly and with caution.
• Used time management and efficient cleaning methods to meet deadlines.