Cecilie Jakobsen
Supervisor And Sale Assistent
Sønderborg,83
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Sales Assistant
Ilva
09.2023 - 10.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Supervisor
Sunset Boulevard
Sønderborg, South Denmark
09.2021 - 10.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
Restaurant Worker
Burger King
09.2020 - 09.2021
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
Sales Assistant
Bilka
02.2020 - 09.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
Restaurant Worker
Sushi and More
06.2019 - 01.2020
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.
Education
High School Diploma -
Statsskole
Sønderborg, Denmark 06.2020 - 06.2024
Skills
Complex Problem-Solving
Processing payments
Sales expertise
Returns and exchanges
Customer Service
Multitasking
Team Cooperation
Problem-Solving
Languages
Danish
Native language
English
Advanced
C1
German
Elementary
A2
Timeline
Sales Assistant
Ilva
09.2023 - 10.2024
Supervisor
Sunset Boulevard
09.2021 - 10.2024
Restaurant Worker
Burger King
09.2020 - 09.2021
High School Diploma -
Statsskole
06.2020 - 06.2024
Sales Assistant
Bilka
02.2020 - 09.2020
Restaurant Worker
Sushi and More
06.2019 - 01.2020
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