Chanette Johnsen
Aarhus
Summary
My personality offers a smiles, I am outgoing and I have a thoughtful personal mindset. I have a life full of meaningful experiences, in Denmark and abroad.
I have a large network worldwide.
Skilled at networking in many different communities, I have increased human relations through professionalism, theories based on mentalization, and relationship building.
Organizing, executing and completing tasks are part of my professional profile, ensuring tasks are delivered on time and within scope.
Track record of enhancing team collaboration and streamlining workflows to drive project success.
Demonstrated a strong ability to solve complex problems, ensuring many peoples satisfaction and with efficiency.
Overview
19
19
years of professional experience
Work History
Koordinator for Frivillighed Og Unge4Unge
Aarhus Kommune
06.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- I have created a strong network between Aarhus Kommune, young people and 30 different organizations, that all work with young people in different life situations.
- I have developed professional network between different departments of Aarhus Kommune
Sales Assistant
Vinspecialisten
05.2011 - Current
- Substituting in a wine shop to maintain the knowledge I have about wine
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers create a wine menu, when presented with their choice of dinner.
Socialpædagog
Aarhus Kommune
04.2016 - 05.2023
- Organizing group activities for a variety of young people in difficult life situations and across a transversal working environment
- Organizing safe events such as theater, concerts, different presentations, community dinners at the youth center.
- Masterclasses for young people and coworkers in making pasta from scratch, with focus on Italian cuisine.
- Developed teaching skills, presenting theoretical standpoints and methodologies for colleagues and new employees
Restaurant Hostes
Officina Della Cucina Populare
03.2010 - 11.2010
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- I managed the entire restaurant with a strong overview.
Sales Manager
Villa I Cipressi
04.2007 - 11.2009
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- I created an envirronment where customers came back, even after the financial crisis of the world.
Sales Assistant
Fabio Tassi, Enoteca La Fortezza Montalcino
03.2006 - 11.2006
- Handled winetastings for both individuals and large groups
- Increased sales by building a strong welcoming atmosphere in the Enoteca providing excellent skills at making people feel welcome.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
Mellemlang Videregående Uddannelse - Pedagogy
Pædagog
Ikast, DenmarkWines And Spirits Educational Trust, Level 3
Vinuddannelse
Vedbaek, Denmark01-2025
Italian Language And Culture
VUC
Silkeborg06-2002
Skills
- Multitasking and organization
- Work Planning and Prioritization
- Client relationship management
- Relationship building
- Complex Problem-solving
- Project coordination
- Event coordination
- Reliable and responsible
Languages
English
Full Professional
Italian
Full Professional
German
Professional Working
French
Limited Working
Timeline
Koordinator for Frivillighed Og Unge4Unge
Aarhus Kommune
06.2023 - Current
Socialpædagog
Aarhus Kommune
04.2016 - 05.2023
Sales Assistant
Vinspecialisten
05.2011 - Current
Restaurant Hostes
Officina Della Cucina Populare
03.2010 - 11.2010
Sales Manager
Villa I Cipressi
04.2007 - 11.2009
Sales Assistant
Fabio Tassi, Enoteca La Fortezza Montalcino
03.2006 - 11.2006
Mellemlang Videregående Uddannelse - Pedagogy
Pædagog
Wines And Spirits Educational Trust, Level 3
Vinuddannelse
Italian Language And Culture
VUC
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