Desmond Ezia
Copenhagen
Summary
Dynamic Scrum Master with a proven track record at Care First of Maryland, enhancing project delivery through expert Scrum framework application and Agile coaching. Excelled in stakeholder management and problem-solving, leading to a significant increase in team efficiency. Skilled in both Sprint Planning and fostering team collaboration with a keen focus on continuous improvement.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Scrum Master
Care First of Maryland
05.2023 - Current
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Coached cross-functional teams of 15+ people on Agile principles, leading to an increase in successful project deliveries.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Led sprint reviews and planning meetings to promote full team engagement.
Scrum Master
ADC (AMAZON)
02.2022 - 02.2023
- Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
- Led sprint reviews and planning meetings to promote full team engagement.
- Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
- Collaborated with cross-functional teams to identify and implement process improvements, resulting in 15% increase in team efficiency and 20% reduction in defects
- Created comprehensive user stories with clear acceptance criteria to guide development efforts.
- Optimized resource allocation by identifying and addressing bottlenecks in project workflows, leading to reduced time-to-market for product releases.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Facilitated adoption of Agile/Scrum methodology in previously waterfall- driven organization, resulting in 40% increase in team
productivity and 50% reduction in time-to-market for new products
Warehouse Lead
Nemlig.com
02.2019 - 10.2021
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problem solving.
- Trained employees on equipment operation and safety protocols.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Acted as liaison between company departments and warehouse teams.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
Project Manager /Agile Scrum Master
African Development Bank
05.2017 - 12.2018
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Successfully guided project to develop new product feature, resulting in 20% increase in customer satisfaction and 15% increase in revenue.
- Developed and implemented project risk management process, resulting in 75% reduction in project risks.
Teacher's Assistant
Sønderborg Commune
04.2015 - 03.2016
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor class schedule and take attendance.
- Assisted lead teachers with lesson plan creation and materials development .
- Graded assignments and reported individual progress to teacher.
- Supported student learning objectives through personalized and small group assistance.
- Reviewed lesson material with students individually or in small groups leading to 70% increase in class participation.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Increased class participation with introduction of innovative teaching aids.
- Monitored student progress, providing feedback that contributed to improvement in academic performance.
Education
Bachelor of Science - Management
University Of Buea
Cameroon10.2013
Post-Baccalaureate Diploma - Teacher Education
University College Lillebaet
Denmark12-2015
Skills
- Agile metrics tracking
- Agile coaching
- Project management
- Sprint planning
- Agile best practices
- Scrum framework expertise
- Software development lifecycle
- Kanban knowledge
- Stakeholder management
- Empathy and emotional intelligence
- Teamwork and collaboration
- Coaching and mentoring
- Documentation management
- Interpersonal communication
- Project management software
- Problem-solving
Languages
English
Native language
French
Proficient
C2
Danish
Elementary
A2
Contact
Copenhagen, 2100 Amager
Certification
MCP - Microsoft Certified Professional
IAPM - Certified Junior Project Manager
Safe Certified Scrum Master
Education
Buea Cameroon
Personal Information
Title:
Timeline
Scrum Master
Care First of Maryland
05.2023 - Current
Scrum Master
ADC (AMAZON)
02.2022 - 02.2023
Warehouse Lead
Nemlig.com
02.2019 - 10.2021
Project Manager /Agile Scrum Master
African Development Bank
05.2017 - 12.2018
Teacher's Assistant
Sønderborg Commune
04.2015 - 03.2016
Bachelor of Science - Management
University Of Buea
Post-Baccalaureate Diploma - Teacher Education
University College Lillebaet
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