Raj Kumar Sapkota
BA Hons in Business Management first year undergraduate
Kobenhavn NV
Summary
Dynamic Receptionist with a proven track record at Pipali Indian Restaurant, excelling in customer relations and office management. Leveraged expertise in Microsoft Office and multitasking to enhance office efficiency and improve client satisfaction. Demonstrated exceptional time management and administrative support skills, contributing to a streamlined, welcoming environment for both visitors and staff.
Overview
1
1
year of professional experience
Work History
Receptionist
Pipali Indian Resturant
03.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Assisted with planning office events and meetings for smooth execution.
- Helped maintain office security by monitoring visitor access and issuing badges.
Education
BBA - Bachelor in Business Management
Niels Brock Copenhagen Business College
Nørreport 04.2001 -
Skills
Data Entry
Telephone skills
File Management
Office Management
Customer/Client relations
Time Management
Bookkeeping
Customer and client relations
Administrative Support
Greeting and Seating Clients
Documentation And Reporting
Data inputting
Microsoft Office
Multitasking
Languages
Nepali
Native language
Hindi
Proficient
C2
Danish
Beginner
A1
English
Intermediate
B1
Interests
Playing football
Timeline
Receptionist
Pipali Indian Resturant
03.2024 - Current
BBA - Bachelor in Business Management
Niels Brock Copenhagen Business College
04.2001 -