SRI SUBANDINI RAMADANTI
Copenhagen,84
Summary
My extensive experience in HR and Restaurant Manager, which has given me strong organizational, problem-solving, and interpersonal skills. I've successfully managed policies, resolved conflicts, and planned strategically, proving that I can handle customers related tasks efficiently and create a positive work environment. My proactive and motivated attitude ensures me get things done, making me an ideal fit for this role.
Overview
2
2
years of professional experience
Work History
HR Manager
Seoul Koreansk BBQ ApS
09.2023 - 07.2024
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
Manager
Seoul Koreansk BBQ ApS
04.2023 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Waitress Trainer
Seoul Koreansk BBQ ApS
08.2022 - 03.2023
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Event Staff Member
Moving Talent
01.2022 - 07.2022
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Education
Bachelor of Education -
Universitas Negeri Jakarta
01.2015
Skills
- Customer Service Expertise
- Communication
- Conflict Resolution & Relationship Management
- Cleaning Tool / Technology
Accomplishments
- Able to manage 3 restaurants in the same time maintaining quality of service both on the floor and inside the kitchen.
Languages
Indonesian
Native language
English
Proficient
C2
Danish
Intermediate
B1
Training
Introduction to Front-End Web Development, Danish PD 3, Modul 4
Timeline
HR Manager
Seoul Koreansk BBQ ApS
09.2023 - 07.2024
Manager
Seoul Koreansk BBQ ApS
04.2023 - 08.2023
Waitress Trainer
Seoul Koreansk BBQ ApS
08.2022 - 03.2023
Event Staff Member
Moving Talent
01.2022 - 07.2022
Bachelor of Education -
Universitas Negeri Jakarta
Similar Profiles
Grace LeeGrace Lee
Restaurant Server at Seoul BBQ & SushiRestaurant Server at Seoul BBQ & Sushi
Anu BasnetAnu Basnet
Manager at Seoul Garden BBQ BuffetManager at Seoul Garden BBQ Buffet
Munkhjargal GanbaatarMunkhjargal Ganbaatar
Server, Hostess at Seoul Bbq And HotpotServer, Hostess at Seoul Bbq And Hotpot