Margaret Wollesen
Student
Copenhagen
Summary
Dynamic and performance-driven professional with a comprehensive background in customer communication, issue resolution, complaint handling, and document management. Demonstrates exceptional interpersonal and leadership skills, with a proven ability to think creatively and solve problems effectively. Detail-oriented and capable of maintaining accuracy while managing multiple tasks in fast-paced environments. Known for a can-do attitude, excellent organizational skills, and strong management abilities. Highly effective communicator, able to work under pressure and deliver results.
Overview
15
15
years of professional experience
Work History
Personal Assistant
Honorary Consul of the Republic of Uganda to Ukraine
1 2021 - 12.2022
- First point of contact to the Honorary Consul, dealing with correspondence and phone calls
- Managing diaries, setting up meetings and appointments
- Booking and arranging travel, transport, and accommodation
- Organizing and Attending meetings, events, and conferences with Honorary Consul
- Typing, compiling, preparing reports, presentations, and correspondences
- Liaising with our Consulates
- Reminding the Honorary Consul of important tasks and deadlines
Former CEO
Smukke Cosmetics, Kampala
01.2017 - 12.2019
- Overall management of the company, aligned branding initiatives and sales strategies with client's goals, negotiated manufacturing service agreements, and quality standards, led the company to successful product launch and growth by developing the initial product roadmap and marketing strategies
- Developed and implemented business plan and strategy; identified and exploited new opportunities
- Proactively participated in all facets of the company and worked closely with employees to sustain growth and stabilize the business
- Built and maintained professional relationships with potential partners, vendors, and customers
- Handled all aspects of business, including customer service, sales, purchasing, accounting, and employee hiring and training
- Ensured the company and its businesses comply with all applicable legal and regulatory requirements and, where appropriate, best practices
- Lead team supporting integrated digital marketing campaigns for customers
- Motivated and encouraged the team and led them to success in increasing their customer base
Project Manager
WPC Group Denmark & Uganda, Kampala
01.2012 - 12.2017
- Direct contact with key accounts, coordinated shipping requests for expedited delivery and documented accurately to ensure correct billing
- Worked with senior leadership to ensure complex projects must complete on time and under budget
- Coordinated between sales offices, operations, and systems areas for problem resolution and proactive process improvements including end-to-end new product development
- Direct project management initiatives from conceptualization through development, implementation, and management
- Collaborated with key stakeholders to identify and execute cross-functional goals
- Sourced additional resources to meet demands, improved resource allocation to promote efficiency and management, working with departments to find new and better sources to fulfill diverse needs
- Negotiated pricing, timelines, services, and terms with vendors, managed internal and external contractors and staff throughout the project life cycle
Fashion Model
Zipper models, Kampala
01.2005 - 12.2012
- Presented clothing, designs & products in commercials, runways, advertisements, and fashion shows
- Demonstrated great communication skills, extensive fashion sense, knowledge of the industry, and a highly professional attitude
- Maintained good relations with fashion customers to promote new products
- Maintained the routine of enhancing appearance effectively, considering aspects such as colors, camera techniques, and facial features, and demonstrated a high level of professionalism in over 100 shoots
- Attended various fashion shows and stayed up to date with current trends
- Developed personal body care plans with a personal trainer to optimize health appearance, finalized fittings before special events
- Followed strict diet, sleep, and daily exercise routines to maintain a great appearance
Education
B.Sc. Business Administration - Service Management -
COPENHAGEN BUSINESS SCHOOL
Diploma of Education in Information Technology - undefined
SIKKIM MANIPAL UNIVERSITY
01.2008 - 1 2010
CPISM Information Technology - Certificate in Computer Skills Focusing on Microsoft Proficient Programs
APTECH COMPUTER EDUCATION UGANDA
01.2005 - 1 2006
Skills
Attention to Details
Customer Service
Microsoft Office
Communication Skills
Organization Skills
Management Skills
Problem Solving
Analytical Thinking
Logistics
Teamwork
Multitasking
Time Management
Websites
Languages
English
Danish
Luganda
References
Available on Request
Timeline
Former CEO
Smukke Cosmetics, Kampala
01.2017 - 12.2019
Project Manager
WPC Group Denmark & Uganda, Kampala
01.2012 - 12.2017
Diploma of Education in Information Technology - undefined
SIKKIM MANIPAL UNIVERSITY
01.2008 - 1 2010
Fashion Model
Zipper models, Kampala
01.2005 - 12.2012
CPISM Information Technology - Certificate in Computer Skills Focusing on Microsoft Proficient Programs
APTECH COMPUTER EDUCATION UGANDA
01.2005 - 1 2006
Personal Assistant
Honorary Consul of the Republic of Uganda to Ukraine
1 2021 - 12.2022
B.Sc. Business Administration - Service Management -
COPENHAGEN BUSINESS SCHOOL
Similar Profiles
Kazimbaya Igihozo MalkiaKazimbaya Igihozo Malkia
Personal Assistant at Honorary Consul of Namibia to RwandaPersonal Assistant at Honorary Consul of Namibia to Rwanda
Kinga PawlowKinga Pawlow
Office and Event Coordinator at Honorary Consulate of the Republic of BulgariaOffice and Event Coordinator at Honorary Consulate of the Republic of Bulgaria
Joseph OketchJoseph Oketch
Procurement Intern at The Parliament of the Republic of UgandaProcurement Intern at The Parliament of the Republic of Uganda